Author [NL] [FR] [ES] [DE] [SE] [IT] Topic: Parts shipped from England to Canada  (Read 2999 times)

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  • Offline Shemogolee

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    Offline Shemogolee

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    • Bike: TTSE2016
    • City / Town: Chilliwack
    Parts shipped from England to Canada
    on: May 27, 2020, 01.47 am
    May 27, 2020, 01.47 am
    Hi All,

    My 2016 Trophy SE is in for the 64000 km service. The front fork seals are leaking a small amount so they need to be replaced. Unfortunately the dealer only has one repair kit and had to order the other from Triumph. My expectation was that Triumph USA or Canada would have the part and it would arrive in short order. Surprise ...the parts need to come from the UK.

    So, my question is this. Does anyone have any idea how long that may take? Apparently the dealer does not and seems to be having trouble tracking where the parts are in the delivery process. So far it's eleven days and counting.

    Thanks in advance for any input.

    best regards,

    Shemogolee
    If you're not disciplined enough to apply your knowledge and skills you're an accident looking for a place to happen

  • Offline Vesper57

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    Offline Vesper57

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    • City / Town: Port Sorell
    Re: Parts shipped from England to Canada
    Reply #1 on: May 27, 2020, 03.18 am
    May 27, 2020, 03.18 am
     I dont know if this helps or not but parts that i needed for my 1998 Trophy had to be ordered from the Factory in the UK and they arrived within 2 weeks to Australia

    So hopefully it wont take too long  :002:

    Cheers
    Gary

  • Offline Merritt64   ca

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    Offline Merritt64

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    Re: Parts shipped from England to Canada
    Reply #2 on: May 27, 2020, 02.59 pm
    May 27, 2020, 02.59 pm
    I too ordered some product (not Triumph parts) from the UK.  I've been waiting for about almost 2 months now.  I don't think it's coming.  Another part that came from the UK took about 6 weeks to arrive but it did arrive.  I hope your parts arrive but I wouldn't expect it anytime soon.  Things are getting stuck in Customs I think.

  • Offline Shemogolee

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    Offline Shemogolee

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    Re: Parts shipped from England to Canada
    Reply #3 on: May 29, 2020, 06.29 am
    May 29, 2020, 06.29 am
    Thanks for the replies!

    After listening to my wife's suggestion that I track down my parts I entered the 'investigative' mode. Well ... to my surprise I found out my parts were coming from the USA and had been sent on May 17. I then went on a hunt to find out who else might have the needed parts and how fast they could get them to the west coast of Canada.

    A dealer in Seattle had the parts and could get them to me in two days (maybe). I then found a dealer in Calgary, Alberta who had the parts. This after being told no dealers in Canada had the parts! My dealer agreed to try and get the parts but in the mean time discovered a Triumph/BMW dealer about a 4.5 hour drive from my home that had the parts. When my dealer called to see if the parts were still available they were told that they were. The next bit of the conversation surprised us all. The Triumph/BMW dealer asked why we didn't just go to the nearest BMW dealer in our location and buy the required parts. Apparently the parts I need are interchangeable between BMW and Triumph. Who would have thought?

    At any rate the parts were picked up from the BMW dealer tonight and my Trophy should be ready tomorrow. I just hope they don't charge me BMW prices for the fork kit. 

    best regards, Shemogolee
    If you're not disciplined enough to apply your knowledge and skills you're an accident looking for a place to happen

  • Offline Oldbloke

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    Offline Oldbloke

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    Re: Parts shipped from England to Canada
    Reply #4 on: Jun 07, 2020, 02.36 am
    Jun 07, 2020, 02.36 am
    I've been waiting over 3 months for my clutch lever pivot bolt to arrive at my dealers in Australia. Anyone else having a similar problem with this part?

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Parts shipped from England to Canada
    Reply #5 on: Jun 07, 2020, 09.20 am
    Jun 07, 2020, 09.20 am
    Oldbloke :

    "Clutch Lever Pivot Bolt" ??

    Is that the Handlebar Clutch Lever Pivot Bolt ( T2020158 ) ?

    If so - what was wrong with it ? -
    I've not heard of anyone having had to replace one of those.  :084:

    Cheers  :821:




  • Offline Oldbloke

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    Offline Oldbloke

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    Re: Parts shipped from England to Canada
    Reply #6 on: Jun 08, 2020, 01.19 am
    Jun 08, 2020, 01.19 am
    My mistake - sorry Coconut - clutch pedal pivot bolt.

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Parts shipped from England to Canada
    Reply #7 on: Jun 08, 2020, 06.55 am
    Jun 08, 2020, 06.55 am
    ... clutch pedal pivot bolt.

     :187:  :027: