Author [NL] [FR] [ES] [DE] [SE] [IT] Topic: "DealerTool" and "TigerTool" Diagnostics comparison.  (Read 3045 times)

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  • Online Coconut   gb

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    "DealerTool" and "TigerTool" Diagnostics comparison.
    on: Sep 25, 2020, 03.01 pm
    Sep 25, 2020, 03.01 pm
    Anyone wishing to carry out their own Servicing and Maintenance of their Trophy
    will realise that some tasks such as Bleeding the ABS Hydraulic system,
    adjusting Throttle Body balance etc can only be achieved using Diagnostic equipment
    and associated software connected to the Trophy OBD Diagnostics Port.

    Other than official Dealer equipment, there are three main options :

    DealerTool Costing GBP £59.99 + Postage,
    which is an OBD Interface cable and Windows Software package.

    TigerTool Service Utility Software is FREE Software that will work with the DealerTool Interface cable, and other cables.

    Tune ECU - I know very little about this product / Software other than that it may have the ability
    to upload ECU "Tunes" that cannot be accomplished with DealerTool or TigerTool.
    I have not investigated this product further which is not included in this Topic for comparison,
    though I have duplicated this warning from the supplier :
    "If this software is not correctly applied, the engine can be destroyed." !

    DealerTool can be used to accomplish quite a long list of checks, tests and diagnostics,
    including the reading and resetting of Fault Codes ( "DTC's" ), balancing of throttle bodies,
    running the ABS brake bleed routine, checking sensor voltages, and switch operations,
    activating or deactivating the instrument panel heated grip and heated seat Icons,
    activating or deactivating the TPMS system, resetting the screen limit points and
    many more features, but cannot ( currently ) be used to program in New TPMS sensors.

    It should be noted that some Members have had problems trying to configure Windows 10
    to use the correct Drivers for the supplied OBD Interface cable.  The vendors of DealerTool
    have been seen to be very helpful in sorting such issues out, and the software IS advertised
    as being suitable for use with Windows 10.  ( Though I use mine on a Windows 8.1 laptop ). 

    TigerTool Service Utility Software, coupled with a suitable OBD Interface,
    can perform a limited number of the above Functions and Tests,
    but it CAN also be used to program in New TPMS Sensors.  :169:

    The attached document lists the available Functions for DealerTool and TigerTool
    so that a comparison can be made, and help decide what, if anything to purchase.
    ( NOTE : Edited to Version 2 including a few amendments ).

    For me, the DealerTool only has to be used once for something that would otherwise incur
    a charge for a Triumph Dealer to perform, and together with the free TigerTool software
    provides a very comprehensive package, and I think it makes sense that if you have to purchase
    an OBD Interface cable, to go with the DealerTool package, as the additional functionality
    more than compensates for the additional cost.

    Cheers  :821:

    Last Edit: Apr 14, 2021, 03.52 pm by Coconut

  • Offline T800XC   england

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    Re: "DealerTool" and "TigerTool" Diagnostics comparison.
    Reply #1 on: Sep 25, 2020, 04.21 pm
    Sep 25, 2020, 04.21 pm
     :460: A good side-by-side comparison.

    A few points which may need clarification, but I'll be happy to stand corrected on:-

    As far as I'm aware, Dealertool cannot enable/disable the TPMS 'system'. It can however, enable/disable the instruments' TPMS menu item, in the same way that TigerTool does in the Instruments Tab, but if already enabled TPMS data will still be present on the CAN bus. In TigerTool, the options in the Instruments & TPMS tabs perform different functions with the latter actually enabling/disabling the TPMS system.

    TigerTool cannot enable/disable the ABS system (so no warning necessary), but as above it can enable/disable the ABS menu in the instruments on some models.

    Also from my experience Dealertool cannot display TPMS fault codes as these require immobiliser access. Unless there's a newer version of Dealertool (>6.3a) that I'm not aware of that can do this? My Explorer had immobiliser / TPMS faults that weren't displayed in Dealertool.

    The battery voltage reading from Dealertool will be more reliable than the one from TigerTool because it uses the data from the ECU whereas TigerTool reads the value from the OBD interface, which can vary depending on the interface's quality.


    I had considered adding whole bunch of tests and sensor reading options to TigerTool (including cruise control reset) as I have all of the necessary data, but Dealertool & TuneECU have been around for far longer and do a really great job so no point reinventing the wheel, although a side-by-side comparison of the two of them in the past did show different conversions from the ECU data to SI units for some sensor values!


    *Originally Posted by Coconut
    For me, the DealerTool only has to be used once for something that would otherwise incur
    a charge for a Triumph Dealer to perform, and together with the free TigerTool software
    provides a very comprehensive package, and I think it makes sense that if you have to purchase
    an OBD Interface cable, to go with the DealerTool package, as the additional functionality
    more than compensates for the additional cost.
    :0461:
    ...we are reviewing telemetric information in our mission simulator and will advise...

  • Offline tdragger   us

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    Re: "DealerTool" and "TigerTool" Diagnostics comparison.
    Reply #2 on: Sep 25, 2020, 04.23 pm
    Sep 25, 2020, 04.23 pm
    TuneECU is not an option for uploading or modifying tunes for the Trophy.  It can read the ECU but it cannot modify tunes on the Trophy like it can with older Rockets, Bonnies, etc.  No can do on the 1215cc triples.
    Last Edit: Sep 25, 2020, 04.27 pm by tdragger
    -------------------------------------
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  • Offline T800XC   england

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    Offline T800XC

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    Re: "DealerTool" and "TigerTool" Diagnostics comparison.
    Reply #3 on: Sep 25, 2020, 04.28 pm
    Sep 25, 2020, 04.28 pm
    *Originally Posted by tdragger [+]
    TuneECU is not an option for uploading or modifying tunes for the Trophy.  It can read the ECU but it cannot modify tunes.
    I thought the Android version with Bluetooth could do this?


    From their website...

    Only support by TuneECU for Android (Bluetooth only). These models can be remapped only with the OBDLink LX or MX Bluetooth (firmware version 4.3 or up)
    ...we are reviewing telemetric information in our mission simulator and will advise...

  • Online Coconut   gb

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    Re: "DealerTool" and "TigerTool" Diagnostics comparison.
    Reply #4 on: Sep 25, 2020, 05.06 pm
    Sep 25, 2020, 05.06 pm
    Thanks T800XC for those corrections.  :028:

    I've edited the orginal document to include them.

    Cheers  :821:


  • Offline tdragger   us

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    Offline tdragger

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    Re: "DealerTool" and "TigerTool" Diagnostics comparison.
    Reply #5 on: Sep 25, 2020, 06.43 pm
    Sep 25, 2020, 06.43 pm
    *Originally Posted by T800XC [+]
    I thought the Android version with Bluetooth could do this?


    From their website...

    I stand corrected.  The Windows version is not able to write to the Trophy ECU but apparently the Android/Bluetooth version can.  That is new since the last time that I looked.  The old .com site had a big display banner to not use with the Trophy or Explorer.
    -------------------------------------
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  • Offline Leanover

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    Re: "DealerTool" and "TigerTool" Diagnostics comparison.
    Reply #6 on: Sep 26, 2020, 10.18 am
    Sep 26, 2020, 10.18 am
    There is no ECU tuning for the 1215 trophys  the map part is locked . I have used tuneecu for  years on ktm 990 and 690 and you could change everything in the map. What would be interesting is if the tiger tool could access the TES system to check faults or make some changes to the settings. Btw tuneecu can do all the basic sevice requirements .

  • Offline T800XC   england

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    Re: "DealerTool" and "TigerTool" Diagnostics comparison.
    Reply #7 on: Sep 26, 2020, 12.41 pm
    Sep 26, 2020, 12.41 pm
    *Originally Posted by Leanover [+]
    ...What would be interesting is if the tiger tool could access the TES system to check faults or make some changes to the settings...
    That 'should' be possible. It'll depend on me getting some time to have a play with a Trophy.
    I might take a look if/when I give Teign500 a hand with some diagnostics on his bike.
    ...we are reviewing telemetric information in our mission simulator and will advise...