I just received my ignition wiring recall notice

[LarryJa]

I bought my 2013 SE over two years ago, & just got my ignition switch recall notice.
Actually, being aware if this issue, I had already checked & further freed up my switch wiring.
Also, I have never had an issue with wiring continuity at full steering lock(which I avoid).
Meanwhile, there are, no longer, Triumph Motorcycle dealers less than an hour from here.
So, it may be "a while" before I get this "off the books".

[Coconut]

It's good to hear that Triumph are still actively seeking out owners
to have this Safety Inspection carried out ! 

As it's taken them a while to notify you, I would recommend you acknowledge receipt of the Notice,
and your continued ownership of your Trophy - especially if it will be some time before you can get it
signed off as completed at a Dealership, so that your ownership can be updated on Triumph's records,
should the need arise to have to contact you in the future about anything else ( hopefully not ! ).

Cheers 

[LarryJa]

As usual, good thought & guidance Coconut!

[Trophyed-Up]

I had the recall done over a year ago.  I had to go to a dealership 90 miles away because the local dealer gave me the runaround.  That out of town dealer assured me that the recall had been recorded on the NHTSA system.  I received the NHTSA recall notice a couple days ago.  I checked the NHTSA site and it shows the recall has not been done.  I'm pretty sure that I checked the NHTSA site before and there were no recalls on my bike.  The site now shows recall incomplete.  I'm sure my bike is safe but I would like the recall shown complete if I decide to sell or trade some day.   

[rpeters549]

My recall notice arrived just last week for my 2015 I bought new in 2016.  I've been at the same address since 2008, but, better slow/late than never.

However, I had the dreaded issue occur and had a local automotive repair shop replace the factory wires with longer ones.  Cost me about $100-150 if I remember right.  I can't solder for crap so had to pay an hour or so of shop rate...

In any case, problem has not resurfaced that I am aware of.  I will be doing my 40k service soon and plan to pull/inspect those wires for good measure then.  Just in case.

[Emerson]

Wanting to avoid a negative post I bit my tongue for over a year on this topic. Received my recall notice after the snow was on the ground in November ‘19. Spring of ‘20 I was getting some early rides in and the headlight went out. Drove over 75 miles to the nearest dealer with the recall notice and they told me the headlight and recall were not related (they were). Ordered the part from overseas and told me the bike could be ridden home and I could return later. Not sure what they did during inspection but had a complete electrical failure on the way home. Long story made shorter over six weeks waiting for the ignition fix to come in while the bike did not run, when I picked up the bike both the headlight and electrical problem were cured with the doo-hickey ignition upgrade. I soured on my Big Blue Trip for the rest of 2020. It took until this summer for me to get the bad taste out of my mouth and resume the lover affair with my Hinkley gal.
 That’s my long way around to saying don’t wait on getting it addressed.

[Coconut]

It is sad and disappointing when Official Dealerships,
who we look to for providing EXPERT help, let us down so badly,
often through a lack of knowledge or the expertise that we expect.

This is why Forums such as this, In my Humble Opinion, are invaluable,
so that Owners can obtain information and experience from others in a similar
situation - for their ultimate benefit and enjoyment of their motorcycle.

It is a fact without THIS Forum, and the information provided by its Members worldwide,
I could not have collated all of that information and presented a compelling case to both Triumph,
and VOSA ( UK Vehicle and Operator Services Agency ), resulting in the Safety Recall being issued.

Without it, it is likely that the Recall would never have happened,
and ultimately this could have resulted in serious injury or even the death of an Owner !

But WHY does it seem that messages from Triumph don't get through to their Dealer Network ?

We have seen how MANY of the US Dealers are totally oblivious to the Audio Software update
( where the XM Satellite radio would not shut down at Ignition OFF causing the main battery to drain ),
despite them ALL ( according to Triumph ) having been notified of the problem by way of a Technical Bulletin,
and now also with this Safety Recall we have seen widely differing responses from Dealers,
from not allowing an Owner to ride their Trophy after Inspection, to - as in Emerson's case,
allowing the Owner to ride away on a Trophy with a fault that SHOULD have been obvious, where it
was LIKELY to result in total electrical failure with the possible disastrous consequences mentioned above. 

[digital]

Well, here can be various causes between the official dealers and Triumph from the UK.

I heard from Trophy owners here in Spain that Triumph demands more than the dealers can or won't do.

This is carried out by the distributor, who enters them through one ear and exits through the other ear.

It is also very possible that many of the official dealers repair various motorcycle brands and adapt better to the one that gives them the most benefits.

Finally, to say that many of the official distributors have no idea about the Trophy, so they do not even know where to start looking for breakdowns.

In my opinion, for this type of motorcycle, lack of recycling by official distributors.