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Offline w8d4it

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first problem
« on: October 14, 2013, 04:15:35 am »
Well I finally have my first problem with the Trophy.  But in truth it really isn't much.  The shifting sensor is gone.  My bike never indicates neutral which is a bit of a pain because the side stand can never be down of the bike shuts off because the bike does not realize it is neutral.  Obviously this is also a problem when starting.  At times the sensor also thinks and indicates it is always in first .  This means that whenever I am going faster than what one would expect for first gear the traction control light comes on.  Both through a code that illuminates the check engine light.  When the traction control is on the cruise will, of course, not work.  Its a bit of pain but the cure is simple.  Triumph is aware of the problem, has a technical bulletin out and has designed new sensor. Only problem is that they don't have any new sensors in the US.  So it will be a 2-3 weeks until I get a fix.  As I say the only issue I've had with the bike so far.
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Offline Chaos

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Re: first problem
« Reply #1 on: October 14, 2013, 04:32:14 pm »
Keep smiling my friend  :028: :028:

Chaos
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Offline venomyellow

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Re: first problem
« Reply #2 on: October 14, 2013, 04:53:34 pm »
Hmm - let's hope they can find you a new sensor a little more quickly than 2-3 weeks. Good luck

Offline w8d4it

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Re: first problem
« Reply #3 on: October 15, 2013, 04:07:56 am »
Thanks guys.  I was told there aren't any in the US and the sensor will have to come from the UK.  And they are not going to overnight a part that isn't really urgent which I understand. 
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Offline Roger

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Re: first problem
« Reply #4 on: October 15, 2013, 01:14:27 pm »
That's a real nuisance, hope it gets repaired quickly

Roger

Offline Ernest T

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Re: first problem
« Reply #5 on: October 15, 2013, 02:38:01 pm »
*Originally Posted by w8d4it [+]
Thanks guys.  I was told there aren't any in the US and the sensor will have to come from the UK.  And they are not going to overnight a part that isn't really urgent which I understand.

It's unbelievable that Triumph doesn't have a US parts depot somewhere with all the parts they'd need to support the all their bikes.

Offline w8d4it

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Re: first problem
« Reply #6 on: October 15, 2013, 03:46:13 pm »
They do.  In Atlanta.  But they can't keep everything in stock at all times.  Admittedly Triumph seems to be poorer than some at doing so
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Offline john348

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Re: first problem
« Reply #7 on: October 15, 2013, 04:13:18 pm »
Also if it is true that it is across the board problem then I can see they cannot ramp up production and shipping that quickly.  But if they knew about it for some time they should be able to make a percentage call as to how many they would need in what places and get them there as soon as available?