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21 Apr 21, 08:26 am
Triumph Trophy
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Maintenance, Servicing, and Mechanical issues
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Customer Satisfaction Survey
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Topic: Customer Satisfaction Survey (Read 5429 times)
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Verdun95
Trophy God
Posts: 2775
Bike: Trophy 1200 SE
City / Town: by CDG Airport
Country: France
Customer Satisfaction Survey
«
on:
April 16, 2014, 12:33:42 pm »
I don't know how it goes in other markets but this morning I received from Triumph France an invitation to complete a satisfaction survey form in the occasion of my Trophy First Anniversary!
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An old biker must be a good rider
cropbiker
Trophy God
Posts: 4934
Midlands biker
Bike: Triumph Trophy SE
City / Town: Worcester
Country: UK
Re: Customer Satisfaction Survey
«
Reply #1 on:
April 16, 2014, 01:19:40 pm »
Originally Posted by
Verdun95
I don't know how it goes in other markets but this morning I received from Triumph France an invitation to complete a satisfaction survey form in the occasion of my Trophy First Anniversary!
I had one of those in March from Triumph UK on my first anniversary too.
Great to be able to feedback your experience and also to let them know about things we might change to improve the bike
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Triumph Trophy! Not for every Tomaz, Dieter or Herman!🇬🇧
janfmiller
Trophy Master
Posts: 875
No such thing a bad weather; just wrong clothes!
Bike: Triumph Trophy SE
City / Town: Superior Wisconsin
Country: USA
Re: Customer Satisfaction Survey
«
Reply #2 on:
April 16, 2014, 04:32:13 pm »
hope there is lots of room....
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1977 Suzuki TS-185
1974 Kawasaki Z-1 903
2013 Triumph Trophy SE
2017 Honda Africa Twin NON-DTC
2021 Honda Africa Twin Adventure Sports ES ( in the mail )...
w8d4it
Trophy God
Posts: 5337
Bike: 2013 Triumph Trophy
City / Town: Houston Texas
Country: USA
Re: Customer Satisfaction Survey
«
Reply #3 on:
April 16, 2014, 10:32:42 pm »
Well this month marks my one year purchase anniversary. I hope I get a survey. Much as I like Triumph I will have lots to say both positive and negative.
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Proudly Riding Triumph Since 1968
2013 Triumph Trophy SE
2001 Sprint 955 ST
Briang1234
Non Active
Posts: 437
Bike: 2013 Trophy
City / Town: Milwaukie, Or.
Country: USA
Re: Customer Satisfaction Survey
«
Reply #4 on:
May 28, 2014, 01:04:21 pm »
I received mine this morning on my 6 month anniversary. Mostly rank 1-10, Quality, features, satisfaction, issues/problems, what would I change, would I recommend, would I buy another, and enter to win $2000 of accessories.
«
Last Edit: May 28, 2014, 01:05:58 pm by Briang1234
»
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Brian
I have absolutely no idea what I'm talking about.
Riding the Northwet
Saaz
Trophy Master
Posts: 1079
Country: Australia
Re: Customer Satisfaction Survey
«
Reply #5 on:
May 28, 2014, 01:07:18 pm »
I got one the other day, only 7 months after getting the Trophy. Since the ECU has been fixed that has solved any issues I have.
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Briang1234
Non Active
Posts: 437
Bike: 2013 Trophy
City / Town: Milwaukie, Or.
Country: USA
Re: Customer Satisfaction Survey
«
Reply #6 on:
May 28, 2014, 01:49:39 pm »
In a nutshell my answers were pretty middle of the road. Not a great bike, not a bad bike. Ive owned better. I couldnt say I would recommend it to someone else, and not sure I would buy another. Im certain Ill trade it in, in a year or two but not sure it will be another Triumph. Im sure it wont be another Sport Tour bike.
Probably back to big Dual Sport...Tiger 800 or GS or another Tenere.
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Brian
I have absolutely no idea what I'm talking about.
Riding the Northwet
Berber
Trophy Master
Posts: 1182
Bike: K1600GTL (Pegasus)
City / Town: Nottingham
Country: UK
Re: Customer Satisfaction Survey
«
Reply #7 on:
May 28, 2014, 03:40:35 pm »
They have already heard my comments
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'The farther one travels, the less one knows.......'
George Harrison
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