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Offline Bludy L

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Greg Heichelbech
« on: July 30, 2014, 03:26:47 pm »
This is directed at the N American members.
Greg Heichelbech is out as the CEO of Triumph North America. Has anyone heard any feed back about potential changes at Triumph?
My local dealer said he's hoping thing go back to the pre Heichelbech mode of operation, when it was easier to deal with Triumph. He's hoping or the truck with demo bikes and that Triumph will want to be more than a tee shirt company.
What are you all hearing?
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Offline atrophy

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Re: Greg Heichelbech
« Reply #1 on: July 31, 2014, 02:55:37 am »
I think Triumph needs to do marketing.  Non of my sports touring riding friends had/has the trophy on their radar.  I didn't either, I just needed to buy a bike one day and there it was in the showroom.
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Offline azgman

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Re: Greg Heichelbech
« Reply #2 on: August 01, 2014, 08:48:13 pm »
What?! Triumph makes motorcycles?!    :016:   

The Trophy is a peach of a bike, but most don't know about it. They definitely could improve their marketing efforts.
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Offline Coconut

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Re: Greg Heichelbech
« Reply #3 on: August 02, 2014, 08:45:31 am »
Public Relations Director Matt O’Connor said,
“Greg Heichelbech has left his position as CEO at Triumph Motorcycles North America.
COO Matt Sheahan and CFO Don Carleo continue to lead Triumph Motorcycles North America.
Triumph thanks Greg for his service and wishes him every future success.”

According to O’Connor, there is no immediate search for a replacement CEO. Sheahan and Carleo will absorb the responsibilities that had been handled by Heichelbech.

Articles : Greg Heichelbech no loner CEO of Triumph North America
and Greg Heichelbech OUT as CEO of Triumph North America

There are plenty of other articles "on-line", some of which hint that he was pushed rather than walked,
and some expressing a degree of criticism of him.

Hopefully this will be another sign of things improving for the Triumph Customer "experience" in the US  :169: