Author [NL] [FR] [ES] [DE] [SE] [IT] audio update question for US.  (Read 16572 times)

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  • Offline gonzo464

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    Offline gonzo464

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    audio update question for US.
    on: Jul 08, 2015, 08.56 pm
    Jul 08, 2015, 08.56 pm
    I'm at the dealership to get the audio update to 1.04e, they can't pull anything up on my VIN as a recall and I've tried to tell them that it is not a recall issue.  Is there a TSB for this that anyone may have or is it something that they should cover under warranty?  The trophy is a 14 and still has 1 yr on the factory warranty.

    They are charging me for the work and unfortunately, they are the closest dealership that I can get to regularly.

    If this should be under warranty, I feel that I will have to contact Triumph once everything is taken care of.

  • Offline cropbiker   gb

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    Offline cropbiker

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    Re: audio update question for US.
    Reply #1 on: Jul 08, 2015, 09.47 pm
    Jul 08, 2015, 09.47 pm
    Unfortunately I don't believe there is an actual advisory about it.

    Software updates come out fairly regularly and usually get applied at your next service.
    Triumph Trophy! Not for every Tomaz, Dieter or Herman!🇬🇧

  • Offline atrophy   us

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    Offline atrophy

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    Re: audio update question for US.
    Reply #2 on: Jul 08, 2015, 10.47 pm
    Jul 08, 2015, 10.47 pm
    Go here...
    https://www.triumph-trophy.com/index.php/topic,3236.21.html

    look at reply 23, print out attachment.

    I had to tell two local dealers about the update.  Triumph may have communication problems.

    You should not be charged for this.
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  • Offline csquared

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    Offline csquared

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    Re: audio update question for US.
    Reply #3 on: Jul 08, 2015, 11.25 pm
    Jul 08, 2015, 11.25 pm
    Gonzo,

    If you can't get your dealer to do the update, PM me your email address and I'll send you a copy of the update file. The process is really simple and easy to do, not rocket science.

    Chuck
    Every day is a Saturday when you're retired!

  • Offline gonzo464

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    Offline gonzo464

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    Re: audio update question for US.
    Reply #4 on: Jul 09, 2015, 12.31 am
    Jul 09, 2015, 12.31 am
    Thanks for the replies.  I was eventually able to get them to do it under warranty, although I had to speak with the general manager and show him some of the posts about it.  Turned out to be a hassle for such a small thing.

  • Offline twowheeladdict   us

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    Offline twowheeladdict

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    Re: audio update question for US.
    Reply #5 on: Jul 10, 2015, 12.39 am
    Jul 10, 2015, 12.39 am
    Is there an update that will let me play music through the speakers and my Bluetooth headset at the same time?

  • Offline Coconut   gb

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    Offline Coconut

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    Re: audio update question for US.
    Reply #6 on: Jul 10, 2015, 06.22 am
    Jul 10, 2015, 06.22 am
    No !



  • Offline DonTom   us

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    Offline DonTom

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    Re: audio update question for US.
    Reply #7 on: Jul 10, 2015, 06.39 am
    Jul 10, 2015, 06.39 am
    *Originally Posted by twowheeladdict [+]
    Is there an update that will let me play music through the speakers and my Bluetooth headset at the same time?
    I added such a system to my 1984 Venture that can do such. But there is an issue with doing such. There is a small delay through the Bluetooth, so it sounds like an echo when both are used at the same time.

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