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Offline gonzo464

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audio update question for US.
« on: July 08, 2015, 08:56:57 pm »
I'm at the dealership to get the audio update to 1.04e, they can't pull anything up on my VIN as a recall and I've tried to tell them that it is not a recall issue.  Is there a TSB for this that anyone may have or is it something that they should cover under warranty?  The trophy is a 14 and still has 1 yr on the factory warranty.

They are charging me for the work and unfortunately, they are the closest dealership that I can get to regularly.

If this should be under warranty, I feel that I will have to contact Triumph once everything is taken care of.

Offline cropbiker

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Re: audio update question for US.
« Reply #1 on: July 08, 2015, 09:47:46 pm »
Unfortunately I don't believe there is an actual advisory about it.

Software updates come out fairly regularly and usually get applied at your next service.
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Offline atrophy

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Re: audio update question for US.
« Reply #2 on: July 08, 2015, 10:47:50 pm »
Go here...
https://www.triumph-trophy.com/index.php/topic,3236.21.html

look at reply 23, print out attachment.

I had to tell two local dealers about the update.  Triumph may have communication problems.

You should not be charged for this.
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Offline csquared

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Re: audio update question for US.
« Reply #3 on: July 08, 2015, 11:25:04 pm »
Gonzo,

If you can't get your dealer to do the update, PM me your email address and I'll send you a copy of the update file. The process is really simple and easy to do, not rocket science.

Chuck
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Offline gonzo464

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Re: audio update question for US.
« Reply #4 on: July 09, 2015, 12:31:04 am »
Thanks for the replies.  I was eventually able to get them to do it under warranty, although I had to speak with the general manager and show him some of the posts about it.  Turned out to be a hassle for such a small thing.

Offline twowheeladdict

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Re: audio update question for US.
« Reply #5 on: July 10, 2015, 12:39:52 am »
Is there an update that will let me play music through the speakers and my Bluetooth headset at the same time?

Offline Coconut

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Re: audio update question for US.
« Reply #6 on: July 10, 2015, 06:22:30 am »
No !



Offline DonTom

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Re: audio update question for US.
« Reply #7 on: July 10, 2015, 06:39:39 am »
*Originally Posted by twowheeladdict [+]
Is there an update that will let me play music through the speakers and my Bluetooth headset at the same time?
I added such a system to my 1984 Venture that can do such. But there is an issue with doing such. There is a small delay through the Bluetooth, so it sounds like an echo when both are used at the same time.

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