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Offline triumphwes

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Where Triumph dealers can find audio software updates (U.S.)
« on: August 01, 2015, 07:03:22 pm »
It has been well discussed on how difficult it is to get U.S. dealers to understand where the audio software updates/ versions can be found, as it is a separate update from the ECM, and not a part of the dealer tool system used to communicate with our bikes.  A local Triumph Dealer offered this information to post, so that U.S. customers can assist the dealer in finding the updates and instructions to perform the service.

Here's where Triumph dealers in the U.S. can locate the audio software updates and instructions for our Trophys:

Have them login to TOL (their dealer web portal),

Under the Service/ Technical pulldown menu, they'll find Diagnostic Software. 

The audio updates are located in there.

Hope this helps everyone,

Wesley

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'57 HD Frankenstein project
'67 Matchless G15CS

Offline dsinned

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Re: Where Triumph dealers can find audio software updates (U.S.)
« Reply #1 on: September 05, 2015, 11:49:12 pm »
Thanks for the info.  I'd still prefer to do the update myself, but now it should be a no brained for the dealers to simply do upon customer request.
« Last Edit: September 05, 2015, 11:51:15 pm by dsinned »
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Offline dsinned

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Re: Where Triumph dealers can find audio software updates (U.S.)
« Reply #2 on: September 08, 2015, 05:45:07 am »
Mission Accomplished.  Thanks Chuck!
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Offline apaulino

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Re: Where Triumph dealers can find audio software updates (U.S.)
« Reply #3 on: December 20, 2015, 02:58:20 am »
Guys, couple of questions about it.

how to update it without a dealer ?
HOw to check the actual version and what 's the lastest version?

thank you in advance.

Offline jofo

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Re: Where Triumph dealers can find audio software updates (U.S.)
« Reply #4 on: June 13, 2016, 10:13:15 am »
Hi guys,

The search button is here to help you...

https://www.triumph-trophy.com/index.php/topic,5200.0.html
Before I owned a BMW... But that was before...

Offline Coconut

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Re: Where Triumph dealers can find audio software updates (U.S.)
« Reply #5 on: June 13, 2016, 11:02:45 am »
Jofo,

After a year and half I think he probably found it by now !  :745:

« Last Edit: March 13, 2020, 08:26:47 pm by Coconut »

Offline jofo

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Re: Where Triumph dealers can find audio software updates (U.S.)
« Reply #6 on: June 13, 2016, 05:00:03 pm »
Hello Coconut,

I'm just recovering from a crash, so my brain is a bit slow.

I will summerise soon. To make simple, thanks to the crash-bars.

Anyway I can recommend everyone to use the search button...

Jofo
Before I owned a BMW... But that was before...

Offline Coconut

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Re: Where Triumph dealers can find audio software updates (U.S.)
« Reply #7 on: June 14, 2016, 07:21:41 am »
Jofo,

No problem - Best wishes for a Speedy Recovery  :028:

« Last Edit: March 13, 2020, 08:26:34 pm by Coconut »