Author [NL] [FR] [ES] [DE] [SE] [IT] Where Triumph dealers can find audio software updates (U.S.)  (Read 20275 times)

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  • Offline triumphwes

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    Offline triumphwes

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    Where Triumph dealers can find audio software updates (U.S.)
    on: Aug 01, 2015, 07.03 pm
    Aug 01, 2015, 07.03 pm
    It has been well discussed on how difficult it is to get U.S. dealers to understand where the audio software updates/ versions can be found, as it is a separate update from the ECM, and not a part of the dealer tool system used to communicate with our bikes.  A local Triumph Dealer offered this information to post, so that U.S. customers can assist the dealer in finding the updates and instructions to perform the service.

    Here's where Triumph dealers in the U.S. can locate the audio software updates and instructions for our Trophys:

    Have them login to TOL (their dealer web portal),

    Under the Service/ Technical pulldown menu, they'll find Diagnostic Software. 

    The audio updates are located in there.

    Hope this helps everyone,

    Wesley

    '14 Trophy SE, Pacific Blue
    '57 HD Frankenstein project
    '67 Matchless G15CS

  • Offline dsinned

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    Offline dsinned

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    Re: Where Triumph dealers can find audio software updates (U.S.)
    Reply #1 on: Sep 05, 2015, 11.49 pm
    Sep 05, 2015, 11.49 pm
    Thanks for the info.  I'd still prefer to do the update myself, but now it should be a no brained for the dealers to simply do upon customer request.
    Last Edit: Sep 05, 2015, 11.51 pm by dsinned
    Original owner of 2014 Lunar Silver Trophy SE, and 2015 Custom Silver & Black Bonneville T100.

  • Offline dsinned

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    Offline dsinned

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    Re: Where Triumph dealers can find audio software updates (U.S.)
    Reply #2 on: Sep 08, 2015, 05.45 am
    Sep 08, 2015, 05.45 am
    Mission Accomplished.  Thanks Chuck!
    Original owner of 2014 Lunar Silver Trophy SE, and 2015 Custom Silver & Black Bonneville T100.

  • Offline apaulino

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    Offline apaulino

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    Re: Where Triumph dealers can find audio software updates (U.S.)
    Reply #3 on: Dec 20, 2015, 02.58 am
    Dec 20, 2015, 02.58 am
    Guys, couple of questions about it.

    how to update it without a dealer ?
    HOw to check the actual version and what 's the lastest version?

    thank you in advance.

  • Offline jofo

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    Offline jofo

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    Re: Where Triumph dealers can find audio software updates (U.S.)
    Reply #4 on: Jun 13, 2016, 10.13 am
    Jun 13, 2016, 10.13 am
    Hi guys,

    The search button is here to help you...

    https://www.triumph-trophy.com/index.php/topic,5200.0.html
    Before I owned a BMW... But that was before...

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Where Triumph dealers can find audio software updates (U.S.)
    Reply #5 on: Jun 13, 2016, 11.02 am
    Jun 13, 2016, 11.02 am
    Jofo,

    After a year and half I think he probably found it by now !  :745:

    Last Edit: Mar 13, 2020, 08.26 pm by Coconut

  • Offline jofo

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    Offline jofo

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    Re: Where Triumph dealers can find audio software updates (U.S.)
    Reply #6 on: Jun 13, 2016, 05.00 pm
    Jun 13, 2016, 05.00 pm
    Hello Coconut,

    I'm just recovering from a crash, so my brain is a bit slow.

    I will summerise soon. To make simple, thanks to the crash-bars.

    Anyway I can recommend everyone to use the search button...

    Jofo
    Before I owned a BMW... But that was before...

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Where Triumph dealers can find audio software updates (U.S.)
    Reply #7 on: Jun 14, 2016, 07.21 am
    Jun 14, 2016, 07.21 am
    Jofo,

    No problem - Best wishes for a Speedy Recovery  :028:

    Last Edit: Mar 13, 2020, 08.26 pm by Coconut