Author [NL] [FR] [ES] [DE] [SE] [IT] Dont want to beat a dead horse here but frustrated!  (Read 4416 times)

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  • Offline BlackDiamond2011

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    Offline BlackDiamond2011

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    • Bike: 2015 TTSE
    • City / Town: Elwood, IN
    Dont want to beat a dead horse here but frustrated!
    on: Sep 24, 2015, 04.36 pm
    Sep 24, 2015, 04.36 pm
    I have a 1 month old 2015.  I have added Denali D2's aux lights to my R&G bars.  I used the wiring harness that came with the lights and connected to the battery post, pos. and neg. and im using the manual "on" "off" switch that is wired into the harness.  I also use Hotwire heated gear and connected the fused wire connection that came with the gear and it too connected to the battery terminals.  Two weeks after i had the bike i got my first "no audio detected", pulled fuse, reset the fuse and back in business.  Fast forward two more weeks and end result the bike wouldnt even start.  Dealer picked it up and just called.  "Its my fault because of the accessories connected to the battery."  Oh and after the bike would not start i pulled her into the battery tender and it wouldnt even charge the battery.  They have "unhooked" my accessories and said its working fine now.  I want to throw the BS Flag!!!!  Thoughts?  Ideas??  UGGGGGHHHH!!!! 

  • Offline DaMonk45   us

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    Offline DaMonk45

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    Re: Dont want to beat a dead horse here but frustrated!
    Reply #1 on: Sep 24, 2015, 07.02 pm
    Sep 24, 2015, 07.02 pm
    so let me get this right...
    You added Stuff...quite a bit of stuff.
    the bike was fine BEFORE you added your   stuff
    now you blame the bike?

    I would suggest that one of the things you hooked up perhaps has a bad switch or bad lead.
    Unhook both of them and see how the bike is..if things are good over a period of a few days or a week..hook 1 up...see if things are still good...if they are unhook the 1 you just hooked up and hook up the other...see if it is good.

    Seems that 1 of them maybe bad or there is an issue with what you did the first time.
    PITA I know but the only way to trouble shoot some stuff.
    Last Edit: Sep 24, 2015, 07.13 pm by DaMonk45

  • Offline dsinned

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    Offline dsinned

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    Re: Dont want to beat a dead horse here but frustrated!
    Reply #2 on: Sep 24, 2015, 07.12 pm
    Sep 24, 2015, 07.12 pm
    Not to put too fine a point on it, but the addition of "aftermarket" accessories - especially those that are hard wired - to any new motor vehicle often results in a violation of the terms of the vehicle's OEM warranty.   Aftermarket manufacturers do not generally have the resources to test and verify compatibility with every make and model they claim to support, so their product "guarantee" should also say, "use at your own risk".
    Last Edit: Sep 24, 2015, 07.15 pm by dsinned
    Original owner of 2014 Lunar Silver Trophy SE, and 2015 Custom Silver & Black Bonneville T100.

  • Offline BigD

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    Offline BigD

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    Re: Dont want to beat a dead horse here but frustrated!
    Reply #3 on: Sep 24, 2015, 07.25 pm
    Sep 24, 2015, 07.25 pm
    See attached. This is how I wired mine.  No issues.  Works fine.  Pick up power to feed the Power Hub from the battery, and find a switched power source for the switched side of the relay.  GPS power feed or power to the trunk power outlet.  No switch needed.  Or you could keep the switch.  I chose not to.  My Denali's come on with the bike and go off with the bike.
    I might wonder if your dead battery issue isn't more related the known audio issue that needs a software update. There is plenty of info on the forum about that.  Easy fix.   Assuming your dealer is aware.
    Also, in my experience, a Battery Tender will not charge a completely dead battery.  That could be the issue there.

    Last Edit: Sep 25, 2015, 12.09 pm by BigD

  • Offline BlackDiamond2011

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    Offline BlackDiamond2011

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    Re: Dont want to beat a dead horse here but frustrated!
    Reply #4 on: Sep 24, 2015, 07.41 pm
    Sep 24, 2015, 07.41 pm
    The accessories have been disconnected so i will ride and monitor.  I am still under the belief that it has something tied to the "no audio found" issue which i did mention to the dealer.  They are not aware of anything about that nor do i believe they looked into it.  I will follow up with them when i pick it up this afternoon.  Thanks gentlemen for the input.

  • Offline Zebraranger   us

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    Offline Zebraranger

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    Re: Dont want to beat a dead horse here but frustrated!
    Reply #5 on: Sep 24, 2015, 08.57 pm
    Sep 24, 2015, 08.57 pm
    I am still under the belief that it has something tied to the "no audio found" issue which i did mention to the dealer.  They are not aware of anything about that nor do i believe they looked into it.
    If the dealer isn't aware of the Audio Not Found issue, then they don't know much about the Trophy as any dealer should since its still such a common issue with at least a three year history. Sounds like they don't have much experience and I'd find another dealer to deal with if its an option in your area. The Denali D2's are a high quality set of LED lights specifically made for bikes, if wired correctly, they shouldn't be an issue. Since your bike is a 2015, I would assume that it has the latest audio firmware update since it was a common cause of the battery drain. You might want to check it, it should be 1.04E.
    Last Edit: Sep 24, 2015, 09.06 pm by Zebraranger

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Dont want to beat a dead horse here but frustrated!
    Reply #6 on: Sep 25, 2015, 06.25 am
    Sep 25, 2015, 06.25 am
    Please refer to my reply on your duplicate post over on the Dead Battery Topic
    about checking your Audio Software version,
    as this could be the reason for the problem you are experiencing  :028: