Easy to pair with helmet - SHOCKING RECEPTION!

[Fr.Mark]

I hope someone can help - have paired my bike first to a VIPER lid and then to a Caberg Sintesi. Pairing is easy and sound quality with both helmets is excellent, AS LONG AS THE BIKE IS NOT MOVING! Once on the move sound to the Caberg breaks up literally every couple of seconds and it is impossible to listen to anything thru it. The Viper is slightly better but still pretty desperate. Some older posts refer to this problem and suggest that it is due to weak signal / reception on the bike???? Is there a fix or has anyone out there come up with a solution to the problem.

Thinking instead of installing an AUTOCOM hardwired system - has anyone done this and what would be easiest way to connect to the sound output onboard the bike.

Please help!!!!!

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[cropbiker]

Thanks Moderator... I was about to send him a PM!

Mark,

I have a hardwired Autocom unit and it is great. I added there accessory that splices into the speaker loom and then I have a switch in the glovebox which I can flick between speakers or audio out to the Autocom. There is no Audio out as standard so you either need an Autocom with a bluetooth module, but as you have found bluetooth can be flaky or you go this spliced into the speakers route.

It does take a while as there is a far bit to dismantle to get at the speakers... but if say you were fitting a sat nav to the Triumph mount you could do this job at the same time

[john348]

I wonder if the break up is the Bluetooth or the fm radio reception.  I was told be careful where you route the sat nav wiring and radio aerial as it can pick up noise from the harness.  Keep any wires for any audio as far away from the harness as possible. 
I have tried other options for a decent radio aerial which I think improved things a very small bit but others with more knowledge have argued any changes would not make a difference. 

I am also a bit disappointed with the fm reception but it is not as bad as you have found and usually crackles and fades rather than on and off.  I know others have had problems with Bluetooth strength especially with some 'receivers' (try a usb stick or ipod to check) I have not had a problem with the sena 5 or 10.

[jesse64]

I'm convinced the problem is with the bluetooth transmitter that is within the radio which is directly under the drivers seat.  It works ok when I'm riding alone but 2 up it's pretty useless.  Something about the extra mass that the bluetooth signal can't handle I guess.  I've contacted Triumph who said work with the dealer.  I also contacted the radio manufacturer who said work with the dealer.  When we ride the goldwing with the J&M bluetooth dongle the same headsets work flawlessly.  So far this is my only real disappointment with the Trophy.

[john348]

Bluetooth gets degrades when going through water and we are mainly water.

[ZShyster]

I have experienced the same problem and spent many hours trying to solve it.     I finally gave up and use my Garmin 660 as my source of music and to route my phone through.  It is a shame that the technology built into the bike has been useless to me.  I have too much tied up in two Nolan helmets with Nolan bluetooth systems installed to change now.

I wish you better luck but know that that 660 provides a workable solution, but you will not have a radio. 

ZShyster

[john348]

As the aerial is under the seat I wonder if the higher UK seat actually gives better Bluetooth performance?  And why the lower us seats cause more problems.  I really do not have any problem with the Bluetooth even 2 up.  But have the high seat on high.