Right hand switch block

[audio2u]

Switched the bike on this morning, fuel pump did it's thing, tacho did its little happy dance, pulled the clutch in, hit the starter.... nothin'.
Dead as.
Ring the workshop, and explain the situation.
Workshop manager says "Can you roll start it?"
I say I can give it a try, but if I get to the bottom of the hill without any luck, I'm toast.
He says "Don't worry about that, we'll come and get ya."
I say ok, hang up, and give it a go. Bike starts fine.
Turn around, ride back to my garage to put my helmet and jacket on (it's starting to warm up Down Under, hence why I hadn't bothered with jacket and helmet for the experiment).
Thought to myself, "Well, now I know I can jump it from first gear, let's give it another chance."
Switch off. Try to start it again. Nothin'.
Figure I'm back to doing a roll start.
Pull the clutch in, kick it into first, and just happened to roll backward 6 inches.
I hear a 'click'.
Hmmmm.... just on impulse, I hit the starter.
Whammo. We have ignition.
So, I thought I'll head off on my 70km commute, but as I approach Sydney, I'll stop and give it another go from the top of a big hill, so if it fails, I can roll start it again.
Sure enough, when I get there, it won't start and I roll start again.
So, I figure I need to drop the bike into the dealership/workshop (from where I'd bought it) as it's still under warranty.
Apologised to the Manager for the unannounced arrival.
Not a problem, he says. Puts me on a loan bike for the day. I head off to work.
2 hours has gone by and I've just had a call from him.
He tells me the right hand switch block has to be replaced, and as usual, Triumph have precisely ZERO units in the country. 4 weeks back order.
The f*ck???
Manager says he CAN repair the existing switch block, but Triumph won't cover the work.
So, my options are:

* Pay workshop to fix the existing block. I'm looking at 3.5 hours of labour... about A$400. Ouch.
* Then, put in a warranty claim on the block and have it replaced for free when it gets here (probably next YEAR at this rate, given we're almost into Christmas silly season/shutdowns etc).

Or...
Keep roll starting the bike for the forseeable future.

I've told the workshop manager to go ahead and do the repair and I'll just have to pay for it.
Not happy. :(
As much as I love the Trophy, I'm starting to lose faith in the brand.
F*ck f*ck f*ckity f*ck.

[STJIM]

I'm losing faith too, and I don't even own one.  I'm on this Forum because I just want to learn more about the Trophy.

[audio2u]

STJIM,
As I said to someone on Facebook today, WHEN it's running as it should, it is an absolutely beautiful machine.
Really is.
But the list of things which have been (or are) issues is constantly getting longer.
My last set of wheels (a Boulevard M90) was absolutely flawless... did 48,000 clicks in 20 months and it didn't give me one ounce of grief. Wish I could say the say for the Trophy.

[audio2u]

Originally Posted by NavyDad

You will be missing out on a great bike just because of the bad things you read here....

As I've said, WHEN it's working properly, it IS an absolutely magnificent bike! I just wish it was as trouble-free as my Boulie was.

[DonTom]

Originally Posted by STJIM

I'm losing faith too, and I don't even own one.  I'm on this Forum because I just want to learn more about the Trophy.

If you ever find a motorcycle forum where nobody mentions having any reliability issues, please let me know.

-Don-  SSF, CA

[silverstripes]

The trouble with forums is that people post every little thing that goes wrong  I have been on plenty and you need to read some of the posts on other forums (Starts with B ends in W).

So don't be put off. If we all put up a post on every ride we do that is great then we would crash the internet. 

[DonTom]

Originally Posted by STJIM

I'm losing faith too, and I don't even own one.  I'm on this Forum because I just want to learn more about the Trophy.

See the bottom line right here.

-Don-  SSF, CA

[RocketSteve]

That bit about rolling back 6" and you noticed a 'click'... I wonder if the starter motor solenoid has something to do with it

Or, did the 'click' come from the right hand block maybe?

Either way, you paying for the fix isn't good!

EDIT: Just had a thought, might be the starter motor engagement more than the solenoid.