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Offline newdawn

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Servicing from a non Triumph dealer
« on: February 29, 2016, 04:20:45 am »
Just wanted an opinion please. 10000 mile service due and was considering getting it done at a local dealer (Yamaha) who I have a great deal of trust in.
Any potential negatives about getting the service done by a none Triumph dealer?

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Offline Coconut

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Re: Servicing from a non Triumph dealer
« Reply #1 on: February 29, 2016, 06:17:52 am »
The first thing that springs to mind is : Do they have the correct Diagnostic equipment ?

Such things as bleeding the brake circuits, reading / resetting Diagnostic Fault Codes,
Testing and resetting of various components, Setting Service Interval reminders and more,
need to be done by connecting tne Trophy to Triumph's Diagnostics computer.

There may also be additional Labour costs - If they are unfamiliar with the Trophy it wil take them longer.

However, provided the Servicing work is carried out by someone who is "competent",
following Triumph''s Servicee schedule and procedures,
and Parts of the same specification and quality are used, the Warranty will still be valid  :028:




Offline cropbiker

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Re: Servicing from a non Triumph dealer
« Reply #2 on: February 29, 2016, 06:23:03 am »
I agree with coconut... you can do SOME of the computer work with a Dealertool where you can reset service intervals and such but only the genuine Triumph computers will do stuff like bleeding brake circuits and resetting fault codes if you have any.
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Offline Gordon3xBBB

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Re: Servicing from a non Triumph dealer
« Reply #3 on: February 29, 2016, 07:09:13 am »
+1 to Coconut and Cropbikers' comments....

So you have bought the Rolls Royce of bikes and you take it to Ford garage for Servicing ? I don't think so.....

Plus, if there are any Hidden Issues or missing Service Bulletins relative to your bike only the Triumph Dealer will get notification of them with reference to the on-line factory records on the Triumph System
1992 Trophy 900 MkI (aka My Lady Tracey)
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Offline Coconut

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Re: Servicing from a non Triumph dealer
« Reply #4 on: February 29, 2016, 09:32:31 am »
DealerTool is a useful device for individual owners that do their own servicing,
and with it you CAN complete the brake bleeding process, reset the Service reminder,
check and reset DTC's etc plus other useful features such as Throttle body balance,
but I wouldn't expect a non Triumph Dealer to have this device, which needs a Key Code
for each individual motorcycle it is used on ( or possibly a "Multi" licence for Trade use ? ),
but even with this device it is not possible to carry out all functions,
and as already mentioned a non Triumph dealer won't have access
to any Service / Technical Bulletins or Software updates.



Offline newdawn

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Re: Servicing from a non Triumph dealer
« Reply #5 on: February 29, 2016, 01:35:51 pm »
Appreciate all your advice. Only think it boils down too is a matter of trust. I trust the yamaha dealer to do a good job but dont have the same level of trust with the triumph dealer, so there lays my dilemma!

Offline newdawn

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Re: Servicing from a non Triumph dealer
« Reply #6 on: February 29, 2016, 02:08:20 pm »
Could anyone recommend a dealer too me?

Offline 1675

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Re: Servicing from a non Triumph dealer
« Reply #7 on: April 12, 2016, 12:38:20 am »
My "official" Triumph dealer was pretty useless. If you are considering Flitwick motorcycles they are very good, but not official Triumph dealers. Could end up with warranty problems if you go this route