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Offline dlrph

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20,000 mi service costs
« on: February 29, 2016, 07:27:09 pm »
Hi everyone

Just a quick question to make sure I'm not getting ripped off :084:

What are you guys (in the US) paying for the 20,000 mi service?

Won't tell you what my dealer wants to charge me until I see some of your responses.

Thanks for any input my fellow TTSE'ers can provide :002:

Ride safe(and fast)
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Offline azgman

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Re: 20,000 mi service costs
« Reply #1 on: February 29, 2016, 09:32:33 pm »
Ride now quoted me $1100 to $1200. I'll be doing it myself...
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Offline DaMonk45

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Re: 20,000 mi service costs
« Reply #2 on: February 29, 2016, 10:39:14 pm »
1100 does not seem bad. It was just
under a grand to do my TEX.

« Last Edit: February 29, 2016, 10:42:28 pm by DaMonk45 »

Offline lemuriano

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Re: 20,000 mi service costs
« Reply #3 on: March 01, 2016, 01:44:00 am »
My estimate was $670.
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Offline DaMonk45

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Re: 20,000 mi service costs
« Reply #4 on: March 01, 2016, 11:46:52 am »
$670? Wow I am going to take my bike there for the next one!!!!

Offline lemuriano

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Re: 20,000 mi service costs
« Reply #5 on: March 01, 2016, 12:37:24 pm »
*Originally Posted by DaMonk45 [+]
$670? Wow I am going to take my bike there for the next one!!!!

The questions to ask for are:

1- How much the dealer charge per hour? ($80)
2- How many hours are needed to do this particular job? (5.5 hrs)

Unless your dealer charge $150 per hour, the total cost of the service should be within reason.
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Offline azgman

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Re: 20,000 mi service costs
« Reply #6 on: March 01, 2016, 01:08:48 pm »
*Originally Posted by lemuriano [+]
The questions to ask for are:

1- How much the dealer charge per hour? ($80)
2- How many hours are needed to do this particular job? (5.5 hrs)

Unless your dealer charge $150 per hour, the total cost of the service should be within reason.

My quote was at $110/hr. I think they said 6 to 7 hrs of labor.
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Offline GreyBeard

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Re: 20,000 mi service costs
« Reply #7 on: March 01, 2016, 02:29:12 pm »
I just had mine done at Ducati Triumph of Newport Beach (in southern California). They initially quoted me around $1100 but said it will vary depending on how many valves are out of spec. I lucked out and they only had to adjust one. While that might seem a bit much I ended up feeling that they have a high level of integrity and that alone is worth something to me. They had several opportunities to stiff me on the charges, but they didn't. One obvious one was the valves- they could have said more than one were needing adjustment. I had also been thinking the main battery needed replacing (the bike is a 2013) but it turned out it needed the audio firmware update (documented in other threads on this forum). They checked the battery daily after the update and confirmed it was still good. I have also been getting the low battery warning from the rear TPMS (again, discussed in other threads here). They went to bat for me with Triumph, though the bike is out of warranty, to try and get it replaced under "good will" or whatever, and were denied. Instead of charging me for a new pair of sensors they advised leaving them alone until one or the other completely dies. All in all I felt I was treated very fairly. I think it is rare to find a shop, especially a dealer, that can be trusted, and I came away from this experience believing this dealer can be. To me, that trust is worth paying for and in the end I felt as though the cost was more than fair. Plus, I really didn't want to do that job myself  :745:

GB

 



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