Author [NL] [FR] [ES] [DE] [SE] [IT] Topic: Does anyone have trouble maintaining a charge in a SENA SMH10R  (Read 3381 times)

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  • Offline bigcountry   us

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    Offline bigcountry

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    Does anyone have trouble maintaining a charge in a SENA SMH10R
    on: Mar 22, 2016, 05.19 pm
    Mar 22, 2016, 05.19 pm
    Hi all,

    I purchased a SENA SMH10R and I am having trouble maintaining a charge.   Problem:  I bought it a year ago, I got deployed, and just fired it up.   
    When its connected to the wall outlet I can turn it on.  I hear it say "hello" and all is good.  However, when I disconnect it the lights go off.   

    I will reread the directions again.  I read a SENA review and it seems that it may be a common issue. 

    Do the batteries go bad often/from anyone's experience.   

    Thanks in advance for you thoughts.  Cheers BC
    Big Country

  • Offline bigcountry   us

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    Offline bigcountry

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    Re: Does anyone have trouble maintaining a charge in a SENA SMH10R
    Reply #1 on: Mar 22, 2016, 05.31 pm
    Mar 22, 2016, 05.31 pm
    Sorry for the double tap. 

    FYI, I just called Revzilla to see if it was a common issue....   The said that SENA has a two year warranty and they may replace it.   I'm going to make sure I'm not suffering from opposable thumb syndrome before I tear it all down.   

    Wanted to share.

    "Information gained and not shared is information wasted."
    Big Country

  • Offline john348   gb

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    Re: Does anyone have trouble maintaining a charge in a SENA SMH10R
    Reply #2 on: Mar 22, 2016, 09.07 pm
    Mar 22, 2016, 09.07 pm
    I am dissapointed with the build quality one of mine stopped holding a charge and then stopped working while on power AND the wiring broke right near the unit. It was the ear bud version.  I have given up with sena and wonder about the interphone.  It got a good review on ride this month.  And searching here it seems to work with the trophy

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    Re: Does anyone have trouble maintaining a charge in a SENA SMH10R
    Reply #3 on: Mar 22, 2016, 09.25 pm
    Mar 22, 2016, 09.25 pm
    I have had an SMH-10 installed on my Shoei helmet for over 4 years and it still works as well(holds a charge) as the day I installed it.

    My wife's unit, however, did eventually stop holding a charge after about 3 years, and it was used less than mine.

    Overall I think Sena builds a good product for a reasonable price, although can't say I'm happy with the 10S model I bought to replace the SMH 10. Don't know if anyone else is having a problem but the 10S will not link to the TTSE Bluetooth, either headset or device 2. Says it's linked but sound (music) drops off after a few seconds. Sena technical support doesn't know what's wrong.

    Has anyone had any luck linking the 10S?

    Thx

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    Offline csquared

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    Re: Does anyone have trouble maintaining a charge in a SENA SMH10R
    Reply #4 on: Mar 22, 2016, 11.59 pm
    Mar 22, 2016, 11.59 pm
    My SMH10R has worked flawlessly for the past 2 years. A full charge will last all day (10 to 12 hours) listening to music and using the intercom. My riding buddy's 20S charge only lasts about 8 hours before it quits. We are lucky that the battery is replaceable.
    Every day is a Saturday when you're retired!

  • Offline bigcountry   us

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    Offline bigcountry

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    Re: Does anyone have trouble maintaining a charge in a SENA SMH10R
    Reply #5 on: Mar 23, 2016, 02.33 am
    Mar 23, 2016, 02.33 am
    I came home today and tested the charge.   Pulled the power source out and nothing, nada....   I replaced the power source and the red and blue light came on.   Simultaneously, Revzilla sent me the return info.   The plan is to return/replace.  If it happens again I may go with the NOLAN ready system. 

    My friends all love their SENAs so this is an anomaly - I hope. Cheers
    Big Country

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    Re: Does anyone have trouble maintaining a charge in a SENA SMH10R
    Reply #6 on: Mar 23, 2016, 02.25 pm
    Mar 23, 2016, 02.25 pm
    That's a strange one, mine is over 4 years old and except for needing to do a factory reset once for pairing issues it still works well.
    One of the Founding Members of the Twisted Trophies

  • Offline bigcountry   us

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    Offline bigcountry

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    Re: Does anyone have trouble maintaining a charge in a SENA SMH10R
    Reply #7 on: Mar 23, 2016, 02.54 pm
    Mar 23, 2016, 02.54 pm
    Yep, I'm convinced it's pretty much a "charge holding" issue.   When the power source is direct from the outlet - all systems work.   I talked to Revzilla about that and asked if it was just a battery replacement thing and he is the one that suggested doing a turn-in.    I was really happy they allowed that after almost a year.   
    Big Country

     



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