Author [NL] [FR] [ES] [DE] [SE] [IT] Bent rim  (Read 4484 times)

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  • Offline N3zat

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    Offline N3zat

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    Bent rim
    on: Sep 22, 2016, 07.57 pm
    Sep 22, 2016, 07.57 pm
     I hit a pot hole two weeks ago, and bent front rim. It will be a total of about four weeks before I can get a rim from Triumph through the  dealer I am missing a lot of good riding days I wish we had better factory support to get parts.
    N3ZAT

  • Offline GarminDave   gb

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    Offline GarminDave

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    Re: Bent rim
    Reply #1 on: Sep 22, 2016, 08.14 pm
    Sep 22, 2016, 08.14 pm
    That is ridiculous.

    I'd send a letter to John Bloor.

    There is something about bike companies that think we have them just for fun when we actually NEED them.  I cannot imagine Toyota saying you can't have a car for four weeks.  Reminds me of a quote:

    “For the want of a nail the shoe was lost,
    For the want of a shoe the horse was lost,
    For the want of a horse the rider was lost,
    For the want of a rider the battle was lost,
    For the want of a battle the kingdom was lost,
    And all for the want of a horseshoe-nail.”


    ― Benjamin Franklin

    Love, light and kindness,

    Dave
    Love, light, and kindness,

    Dave

    2016 TTSE

  • Offline OhioWinger   us

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    Offline OhioWinger

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    Re: Bent rim
    Reply #2 on: Sep 23, 2016, 02.34 am
    Sep 23, 2016, 02.34 am
    Have thought about E bay? They have rims on there on occasion. Expect to pay about $400.

  • Offline atrophy   us

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    Offline atrophy

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    Re: Bent rim
    Reply #3 on: Sep 23, 2016, 02.56 am
    Sep 23, 2016, 02.56 am
    These guys repaired a rim for me several years ago and a friend a few months ago..
    http://www.cjwheelrepair.com/

    The rim will look like new.
    2016 Tiger 800XR  Black
    2013 Trophy Lunar Silver

    Exclusively using recycled electrons since 2004
    IBA 24605

  • Offline N3zat

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    Offline N3zat

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    Re: Bent rim
    Reply #4 on: Sep 23, 2016, 02.06 pm
    Sep 23, 2016, 02.06 pm
     I have tire and wheel protection so its all paid for . I believe Triumph should be able to stock a few extra parts for there bikes , come on its just a wheel ! I bought the bike new Dec. 24 2015 , I have over 10,000 mi.and  I have enjoyed the bike very much it is suppose to be part of my retirement package . to miss several weeks of riding for me is pretty tough since I like to ride everyday. I really don't want a second bike unless its a BMW 1600 GTL so I guess for now Ill wait and if it gets any worse Ill move on to a different bike with factory support . Thanks for letting me VENT now back to the park bench :017:
    N3ZAT

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    Re: Bent rim
    Reply #5 on: Sep 28, 2016, 02.48 am
    Sep 28, 2016, 02.48 am
    Strange it's gping to take that long.  The dealer screwed my wheel up this spring and ordered a new one. It was there in a few days.  I would send you my old one if it would help but from what I am told it's no good and probably wouldn't tide you over or be in any better shape than yours.  Mines still sitting at the dealership.

  • Offline 1675   gb

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    Offline 1675

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    Re: Bent rim
    Reply #6 on: Sep 29, 2016, 08.31 am
    Sep 29, 2016, 08.31 am
    My buffoon of a dealer managed to damage 5 rims over the course of his 2 year torture period with me. Got new ones straight away. I believe Honda boasted that if you placed an order for a part for any of their bikes up to 10yrs old by noon, it will be at the dealers for 10am next day. May have changed a little, but good service. OH, did I say Honda there? Come on Triumph, you aren't at Meriden now.

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Bent rim
    Reply #7 on: Sep 29, 2016, 09.03 am
    Sep 29, 2016, 09.03 am
    N3zrat,
    .... so I guess for now Ill wait ...

    Why not send an email to Triumph UK : after.sales@triumph.co.uk
    explaining the problem and your frustration, and ask what, if anything, they can do to help -
    that's what they are there for and it won't cost you a Cent to ask the question !  :028:


    Cheers  :821:

    Last Edit: Jan 28, 2021, 10.53 am by Coconut

     



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