Author [NL] [FR] [ES] [DE] [SE] [IT] Topic: Repeat failure of seat adjustment socket  (Read 3781 times)

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  • Offline stuartsctt51

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    Offline stuartsctt51

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    • Bike: Triumph Trophy A1
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    Repeat failure of seat adjustment socket
    on: Feb 16, 2017, 11.53 pm
    Feb 16, 2017, 11.53 pm
    I'm posting this in case any other Trophy Owner has experienced a similar failure.

    The socket which holds the stainless steel seat adjustment bar has failed for the second time on my 2013 Trophy A1. In both cases, the failure was to the Trophy heated rider seat, the left hand 'High' seating height (lower moulded) socket). The socket is moulded into the seat base and cannot be repaired. The first failure was in January 2016, with the seat being replaced under warranty. The second seat has now failed after 11 months use.

    I have just returned the seat to my Triumph Dealer for investigation, and I'm confident I'll get a result. I'm back tot he standard seat, and with Melbourne experiencing a pleasant summer it's not too much of a hardship.

    Here's a photo of the failed moulding - interested to hear if this has cropped up on the Forum?

    Stuart Scott
    Melbourne, Australia

    Last Edit: Feb 16, 2017, 11.56 pm by stuartsctt51

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Repeat failure of seat adjustment socket
    Reply #1 on: Feb 17, 2017, 06.03 am
    Feb 17, 2017, 06.03 am
    Hi stuartsctt51,

    I can't say I've ever heard of anyone else having this problem,
    and I've read most of the Posts in here !

    So this makes it even more unusual for you to have had it happen twice.   :084:

    Are you changing between High and Low setting frequently,
    and / or are there any signs of sharp edges where that part of the seat
    fits onto the frame, which might explain the issue ?

    Hopefully Triumph will replace the seat again, at no charge,
    even though, technically, the Warranty has expired.
    ( "Any part replaced under the warranty will be covered
    for the remaining period of the warranty" ).
     
    Cheers  :821:

    Last Edit: Nov 15, 2020, 07.17 pm by Coconut

  • Offline cropbiker   gb

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    Offline cropbiker

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    Re: Repeat failure of seat adjustment socket
    Reply #2 on: Feb 17, 2017, 06.23 am
    Feb 17, 2017, 06.23 am
    I too have not heard of anyone having such an issue.

    I will ask a delicate question and please don't take this the wrong way. Would you consider yourself to be of average weight or larger than the average? As other than too frequent swapping of the seat between positions I'm struggling to see what could be a consistent reason for causing this type of failure.
    Triumph Trophy! Not for every Tomaz, Dieter or Herman!🇬🇧

  • Offline azgman   us

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    Offline azgman

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    Re: Repeat failure of seat adjustment socket
    Reply #3 on: Feb 17, 2017, 12.44 pm
    Feb 17, 2017, 12.44 pm
    Looking at the picture, it would seem something on the bike frame has punctured the molded part and caused it to fail. Have you checked to see if something is protruding and interfering with the seat?
    Serial BMW rider

  • Offline Mustangpilot   nl

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    Offline Mustangpilot

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    Re: Repeat failure of seat adjustment socket
    Reply #4 on: Feb 17, 2017, 04.20 pm
    Feb 17, 2017, 04.20 pm
    Maybe the reason for the failures is that one of the underseat rubber blocks was missing. If so this will put more strain on the bar and the seat support.
    That is part is #4 here http://www.worldoftriumph.com/triumph_motorcycle_parts_locator.php?block_01=&block_02=100061445-2-2&block_03=621900 and named "rubber foot" in Hinkley language.
    I have had them come loose on the standard and heated driver seat on my Trophy. Not anymore now after being glued in place.
    Last Edit: Feb 17, 2017, 05.04 pm by Mustangpilot
    2014 Lunar silverTriumph Trophy
    2016 Bonneville T120 Black

  • Offline stuartsctt51

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    Offline stuartsctt51

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    Re: Repeat failure of seat adjustment socket
    Reply #5 on: Feb 19, 2017, 07.31 am
    Feb 19, 2017, 07.31 am
    Thanks everyone for the replies - based on the responses, it doesn't appear to be a systemic Trophy issue. To answer the various questions;

    - Cropbiker, I'm 87 kg/177 cm so I don't think this is a factor. I do favour my left leg at the lights/when stopped.
    - Mustangpilot, the rubber blocks are in place and carrying the weight at the rear of the seat.

    As the standard, unheated saddle has been OK so far I'm thinking that maybe the heating element is affecting/degrading the plastic moulding. When the saddle failed first time in January 2016 (on a 4,000 km road trip) I made up some temporary plugs out of wine corks to carry the seat load. The moulding deformed, but didn't break. This failure is a clean break in the plastic moulding.

    I'l keep the Forum posted on Triumph Australia's response. Fitted the Triumph GPS bracket and a Garmin Zumo GPS this weekend, in preparation for a round-Australia ride in April 2017. Getting close enough to taste now...

    Stuart Scott
    Melbourne, Australia


  • Offline 1675   gb

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    Offline 1675

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    Re: Repeat failure of seat adjustment socket
    Reply #6 on: Feb 19, 2017, 08.35 am
    Feb 19, 2017, 08.35 am
    Round Australia, wow. Of course no one is envious!!!
    Enjoy it.

  • Offline Travelling2bob   au

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    Offline Travelling2bob

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    Re: Repeat failure of seat adjustment socket
    Reply #7 on: Feb 19, 2017, 10.08 am
    Feb 19, 2017, 10.08 am
    G'day Stuart, If you're going anti clockwise from April you'll be in the tropics and won't need the heated seat.

    Wherever you go, there you are.
    Triumph Trophy SE
    Triumph Thunderbird 1600
    Triumph Sprint ST
    Ducati ST3