Author [NL] [FR] [ES] [DE] [SE] [IT] Cannot get glovebox USB to play...  (Read 2817 times)

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  • Offline Collybus

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    Offline Collybus

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    Cannot get glovebox USB to play...
    on: Jun 13, 2017, 12.25 pm
    Jun 13, 2017, 12.25 pm
    I have a functioning jump drive with about 700 songs on it; no other folders, no other files, no other programs. When I try to have the audio system play those songs, I get the "USB" icon in the upper left portion of the lower display, and along the bottom the titles of the tunes appear one after another, quickly. But I can't get the tunes to play. Eventually, the titles running at the bottom stop (before getting through all the songs on the drive) and just quits at that point. The only functionality after that is to change output modes back to the radio. Any thoughts?

  • Offline Coconut   gb

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    Re: Cannot get glovebox USB to play...
    Reply #1 on: Jun 13, 2017, 01.55 pm
    Jun 13, 2017, 01.55 pm
    Hi Collybus,

    I'd start off by Formatting a fresh USB drive ( FAT32 ) and putting just one Music Track on it -
    Name the Track as "Test Song" or something similar,
    so you know for sure you are not exceeding
    the maximum permitted filename length of 59 characters.  :015:

    Turn the audio system OFF - Use the Volume Down button and scroll down to MUTE then OFF.

    Then Insert the USB device ( i.e. Don't insert it with the Audio system switched ON ! )

    Turn the Audio system ON ( Volume UP )

    Make sure the Output is set to SPEAKERS so you know the issue is not
    with the Bluetooth connection to your helmet, and that the Volume is UP
    loud enough to hear anything being played !

    Select USB as the Audio Source.

    Wait for the system to read the USB device - it should then begin playing the "Test Song"

    If you can get that one Track playing, you will know the Trophy audio system works.

    Try adding the rest of the Tracks again, noting the maximum filename rule above
    ( which is not mentioned in the Owners Audio Handbook ! ), and allow a little more time
    for the system to recognise the additional number of files before it starts playing.

    Hope that helps  :028:

    Last Edit: Apr 25, 2020, 05.25 pm by Coconut

  • Offline Collybus

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    Offline Collybus

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    Re: Cannot get glovebox USB to play...
    Reply #2 on: Jun 13, 2017, 04.25 pm
    Jun 13, 2017, 04.25 pm
    I will let you know! Thanks!

  • Offline Collybus

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    Offline Collybus

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    Re: Cannot get glovebox USB to play...
    Reply #3 on: Jun 20, 2017, 08.41 pm
    Jun 20, 2017, 08.41 pm
    So, Coconut, I followed your instructions to the letter. The test song worked just fine. However, after I loaded the other tracks and re-started the process, the audio system scrolled through less than a third of them and stopped, and there was no further activity; no songs played, no further tracks displayed.

    I'm thinking that the system is seeing the track titles as the entire filename and just quits after it reaches 59 characters (which would be, what, maybe 20 tracks?). But I tried putting just a single folder onto the drive (called "Music") and then added the tracks into that folder but still no joy.

    Any ideas?

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Cannot get glovebox USB to play...
    Reply #4 on: Jun 21, 2017, 06.23 am
    Jun 21, 2017, 06.23 am
    Hi again,

    OK, So you've established that the USB Interface "works" in as much as it HAS played the first Test Song.

    It does sound like it's a Filename problem, so the only other thing I can think of
    would be to Rename all of the Folders and Songs, such as naming Folders "A", "B" etc,
    and the Tracks within them as "A1", "A2" etc, then see if they can all be played.

    If that works then it's definitely a Filename issue, if not then I have NO Idea !

    I do not know whether that maximum filename length includes the folder name
    in which the Track is stored, but if you work on the assumption that it DOES,
    including a character space between the end of the Folder Name and the start
    of the Track Name, then that should help ensure you don't exceed the limit.

    e.g. Folder "A", Track "A1" would be 4 characters ( "A/A1" )

    Cheers  :821:

    Last Edit: Apr 25, 2020, 05.25 pm by Coconut

  • Offline Paul

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    Offline Paul

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    Re: Cannot get glovebox USB to play...
    Reply #5 on: Aug 06, 2017, 07.04 pm
    Aug 06, 2017, 07.04 pm
    *Originally Posted by Collybus [+]
    So, Coconut, I followed your instructions to the letter. The test song worked just fine. However, after I loaded the other tracks and re-started the process, the audio system scrolled through less than a third of them and stopped, and there was no further activity; no songs played, no further tracks displayed.

    I'm thinking that the system is seeing the track titles as the entire filename and just quits after it reaches 59 characters (which would be, what, maybe 20 tracks?). But I tried putting just a single folder onto the drive (called "Music") and then added the tracks into that folder but still no joy.

    Any ideas?

    I ran into a similar issue with mine after loading 2000+ mp3's but none would play at all. I read somewhere else that they needed to be split into folders, so maybe that's something you can try? I grouped mine into several folders, each containing 500 songs. Once I plugged the USB in, everything worked as expected. The only other issue is that the TTSE doesn't appear to automatically skip to the next folder when it reaches the last song. Instead it keeps repeating it, but holding the forward button down on the controls makes it move to the next folder.

  • Offline john348   gb

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    Offline john348

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    Re: Cannot get glovebox USB to play...
    Reply #6 on: Aug 06, 2017, 09.26 pm
    Aug 06, 2017, 09.26 pm
    Some characters are not allowed I have done a quick search but cannot see it at the moment.

     



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