Author [NL] [FR] [ES] [DE] [SE] [IT] Topic: Powerlet Outlets Not Working  (Read 3678 times)

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  • Offline RC51Ryder

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    Offline RC51Ryder

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    Powerlet Outlets Not Working
    on: Oct 03, 2017, 02.29 pm
    Oct 03, 2017, 02.29 pm
    Guys, I'm completely baffled.  I got a Powerlet to 12v "cigarette lighter" cord so I can charge my phone on those long runs and it worked fine for a few rides but all of a sudden, I'm not getting juice on either of the outlets.  At first, I thought it was the cord so I ordered another one but still no power.  My understanding is the Powerlet outlets go directly to the battery and some even use a battery tender on them.  With my issue, where do you suggest I start looking?  Is there a fuse in between the outlets and the battery?  When mine did work, I noticed it only got power when the bike was running.  Thanks for the help.

  • Offline Coconut   gb

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    Re: Powerlet Outlets Not Working
    Reply #1 on: Oct 03, 2017, 03.19 pm
    Oct 03, 2017, 03.19 pm
    It is ONLY the Socket by the Rider's left knee that is permanently Live,
    i.e. Live when the Ignition is switched OFF.

    The Top Box socket ( if fitted ) is Live when the Ignition is ON.

    The Glove Box and Pillion Accessory Socket ( if fitted ) are Live when the Engine is running.

    All sockets are protected by fuses, so check those.

    Front Fuse Box - Fuse Number 2 ( 10A ) and 4 ( 20A )

    See Pages 80 and 150 of the Ownres Handbook  :028:
    Last Edit: Mar 26, 2020, 02.53 pm by Coconut

  • Offline RC51Ryder

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    Re: Powerlet Outlets Not Working
    Reply #2 on: Oct 03, 2017, 04.15 pm
    Oct 03, 2017, 04.15 pm
    Thanks Coconut - I knew you would have the answers.  I have a tail bag so I was using the rear outlet for charging my phone but it is good to know that the front one is always hot.  I will check the fuses later today and report back.

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Powerlet Outlets Not Working
    Reply #3 on: Oct 03, 2017, 06.40 pm
    Oct 03, 2017, 06.40 pm
    I'd suspect that Fuse No.2 ( 10A ) which feeds the Glove Box and Pillion sockets has blown,
    and if so you need to check the Phone charging cablethat you have been using
    in case it has developed a short circuit causing that Fuse to blow.

    The other Fuse mentioned ( No.4 - 20A ) is the one that supplies
    the Socket by the Rider's knee, which is always Live,
    and also provides Power to the Heated Accessory Relay.

    Cheers  :821:

    Last Edit: Mar 26, 2020, 02.52 pm by Coconut

  • Offline Collybus

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    Re: Powerlet Outlets Not Working
    Reply #4 on: Oct 03, 2017, 09.49 pm
    Oct 03, 2017, 09.49 pm
    While we are at it, perhaps someone - hello Coconut - can tell me why all of a sudden the power socket in the glove box is spitting out any plug I put in there. It used to accept a regular power plug snuggly, but now none will stay in. They just pop out. Ideas?

  • Offline Coconut   gb

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    Re: Powerlet Outlets Not Working
    Reply #5 on: Oct 04, 2017, 06.00 am
    Oct 04, 2017, 06.00 am
    Sure - Basically because it's an old and poor design !

    The Glove box socket ( and Top Box if you have one ) are "Cigar Lighter" type sockets,
    adapted from the original type that used to accept, would you believe, a Cigar Lighter !

    They are bigger than the two Hella / DIN type sockets by the Riders knee and Pillion seat.

    If you try and use a Hella / DIN type plug in a Cigar Lighter socket,
    they won't stay in, and even using the correct plug, because the end "+" Tip
    is spring loaded, coupled with vibration from the engine & riding, they often shake loose.

    I've also noticed that there appear to be two slightly different versions of Cigar Lighter socket -
    the one on the Trophy being a couple of Millimetres larger in diameter than other types,
    which only exacerbates the problem !

    This is why I removed mine, as I only ever used it with a USB Adapter that shook loose,
    and replaced it as per this Topic :

    Changed the Stock Glove Box Power Socket for Voltmeter with USB Power

    Last Edit: Mar 26, 2020, 02.52 pm by Coconut

  • Offline RC51Ryder

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    Re: Powerlet Outlets Not Working
    Reply #6 on: Oct 04, 2017, 03.30 pm
    Oct 04, 2017, 03.30 pm
    Thanks Coconut for the info.  I checked the fuses and everything was good.  Right when I'm thinking I have a larger issue, turns out that the BRAND NEW phone charger I just purchased was the culprit.  I tried an old charger and everything worked fine.  The front Powerlet outlet stays hot and the rear gets power after startup like it should.  I didn't get a cheap charger so I figured something had to be wrong with the bike.  The Triumph gods will not look kindly at my antics, lol.

    Side note, I like your idea about changing the charging adapter up front.  My only problem is the smartphone I have is so large, it won't fit.  If that storage compartment was just a tiny bit bigger, it would be perfect.

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Powerlet Outlets Not Working
    Reply #7 on: Oct 04, 2017, 04.34 pm
    Oct 04, 2017, 04.34 pm
    Thanks for the update !

    Good to hear that there was nothing wrong with your Trophy,
    and at least you've learnt a bit more about it
    while finding out where the problem was !  :047:


    Last Edit: Mar 26, 2020, 02.52 pm by Coconut