Triumph Visitor Centre Opening 1st November

[threeup]

 Have a look at http://fal.cn/taZc

£15.00 per person for the Factory tour and they do not make the Trophy any more

Do we still want a Trophy ride out to meet up there?

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It's worth mentioning that the Visitor Experience, Café and Store are all free and open 10am to 4pm Wed to Sun.

So you don't need to book, just turn up. 

However, it's the tour that you need tickets for at £15 each 

 

[Vansflyer]

Sad no new Trophy machines to see but this may wet yer taste buds a little.. 

[TrophyTed]

I'd like to get a closer look at that Speedmaster. It looks like it sits very low... Hope it's bigger than the Bobber. The Bobber looks like you are riding a bicycle with how small it feels.

[Coconut]

Hi everyone,

Some of you will know that I was trying to organise a Group Booking
at the new Visitor Centre, to include a Factory Tour.

Having originally discussed the idea with the Triumph UK Marketing Manager,
who initially sounded quite keen, he put me in touch with the new Visitor Centre Manager.

After having to chase up a reply, to my suggestion that it would be a fantastic gesture
for Triumph to welcome a group of Trophy Owners, and thank us for supporting the Model
up until it's discontinuance, by offering us a complimentary guided Factory Tour,
I received a reply, basically saying, "NO".

They are able to accommodate Group Bookings of up to 15 people,
booked in advance, preferably during the week when it is quieter for them,
but "... we don't currently have any discounting in place for Factory Tour group visits ".

As Admin has pointed out there is no charge for visiting the "Visitor Experience",
but I am quite disappointed that they could not welcome us and waive the £15 charge
( which is otherwise probably quite good value ), for touring a Factory that no longer
makes our Trophies - but which we have all supported, and on a more personal level,
for all the help and support I have personally provided to Triumph in various ways,
( and to Trophy Owners worldwide via this Forum ), 
none of which seems worthy of any recognition by Triumph


Oh well, the question is, does anyone still want to go ?

I don't have the enthusiasm to organise such a visit myself now,
but might still tag along in the background if anyone else wants
to take this up and organise something ?

If so I'll send you their Contact details and a copy of their Group Booking Form.

[threeup]

I share Coconut's dissapointment with Triumph on this matter coupled with an element of bewilderment at their current marketing strategy and approach.

Any bike with a fairing is discontinued; I genuinely wonder how long the Explorer has and their loyalty to their customer base appears to have withered to near non-existence. In my experience they are being "sheltered" from the true consequences of some of their policies by many of their dealers who appear better than Triumph currently deserve

[GaryWWhite]

  You know as a new TTSE owner I am finding it very hard to maintain my loyalty to such a rinky dink Company that cannot show their support to ardent loyalists to their defunct machines.  I am going to quit riding my bike, make payments and write this off as a loss. Screw Triumph and back to Harley I will go!! At least they support their customers.

[Vansflyer]

Whilst I sympathise that a free group tour for the Trophy owners would be a great idea it does present a few issues.
If Triumph do a "free tour for us" the precedent is set for them to do a free group tour for every other model "group".. of which their is a few!
It's a new visitor experience, I doubt they are keen to give anything away at the moment after investing a considerable sum in the visitor experience.
All models of cars and bikes get updated or deleted, that's life and as sad as that is for us the company making the product has to get a return in the investment, if you can't make a profit you must cut the losses.
The Trophy and other models will be supported with parts in the future and that is what the company must do, I really wish I could buy a RD350LC to take me back to my skinny youth but I can't...

Coconut, You have done a great job on here support us and promoting the bike, alas the people in the Triumph HQ may not see /  realise or appreciate what you have done so sadly it counts for nowt! If the marketing people thought "outside the box" a bit then they would monitor the forum and look in the mirror a bit.
Fairing bikes still exist, the Tiger 1050 & the Explorer are half faired, and the Tiger 800 has a top bit. "Explorer" type bikes are currently trendy and sell well so that is what they will make, right or wrong.


Many great bikes have come and gone over the years, including a few Buell models I fancied and even a Hesketh. Don't judge the companies on not making them anymore.. the figures have to add up.
   
Final thought... at least we can go to see where the TT were made... it's a longer way (for most of us) to go to Thailand and look at the factories that make the Tiger, Bonny, Bobber, Street Triple etc...  And as far as I know they don't let customers in.
Do HD, BMW etc do the same experience without buying /  collection a new bike?