Author [NL] [FR] [ES] [DE] [SE] [IT] Topic: Broken Trophy!  (Read 20624 times)

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  • Offline Witman59

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    Offline Witman59

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    Broken Trophy!
    on: Nov 06, 2017, 03.23 pm
    Nov 06, 2017, 03.23 pm
    Hi all.
    Sorry to say my first post on this wonderful site may be my last!
    I had hoped to post some pictures of my recent first big bike trip, through France & Spain,  then back home.
    Just short of Calais on my return leg, my 2013 trophy, lost all drive But no warning lights or lose of revs.
    After being rescued from the motorway & a long trip home without the bike, i have finally discovered the reason.
    The sacrificial cogs on the drive shaft have been totally worn off, leaving the inside of the back wheel as smooth as a babies arse! Have pictures to prove it!
    Prior to this i had no indication anything was amiss. My Dealer whom i purchased the bike from, 18 months ago, informed Triumph as i only have 16000 miles on the clock. Their response was it was out of warranty, so no help there! My dealer tried again but because i hadn't had it serviced in the last year, by only a month! they wouldn't help.
    My dealer Fully serviced the bike before i bought it, then checked it over before i left on the trip with no issues found. it seems harsh to me that an unserviceable part should even come into the equation & will now cost me around  1800 to repair. So i am afraid the bike will have to go as i have lost faith in it & Triumph.
    Hoping you all have more luck & many more miles on a bike i really loved
    Witman

  • Offline greenduck1966

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    Offline greenduck1966

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    Re: Broken Trophy!
    Reply #1 on: Nov 06, 2017, 06.02 pm
    Nov 06, 2017, 06.02 pm
    there is a rear drive unit on ebay if this helps
    assumption  is the mother of all f~~~ups

  • Offline thumper

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    Offline thumper

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    Re: Broken Trophy!
    Reply #2 on: Nov 06, 2017, 06.36 pm
    Nov 06, 2017, 06.36 pm
    I suspect that someone failed to ensure there was adequate gear oil inside your drive shaft gearing.    :027:
    ATGATT--Because if you crash, the world is your belt sander

  • Offline GaryWWhite   us

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    Offline GaryWWhite

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    Re: Broken Trophy!
    Reply #3 on: Nov 06, 2017, 07.26 pm
    Nov 06, 2017, 07.26 pm
    That's really a sad story about Triumph not helping you out!!  How will you get another bike unless someone buys your TTSE? Is your bike paid for or do you have a note on it?  If paid off it would probably be less expensive to have the bike repaired then to buy a different one. Just sayin'!  Good luck!

  • Offline Witman59

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    Offline Witman59

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    Re: Broken Trophy!
    Reply #4 on: Nov 10, 2017, 10.46 am
    Nov 10, 2017, 10.46 am
    Thanks for your replies chaps.
    After as much pressure as i could bring to my dealer they have now given me a reasonable discount on spares & labour. the bike is now being repaired but i have lost my confidence in it. I do at least own the bike but will have to loose the cost when i sell it on! or trade it in. Such is life!
    Stay safe all


  • Offline nervouswreck   us

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    Offline nervouswreck

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    Re: Broken Trophy!
    Reply #5 on: Nov 10, 2017, 12.36 pm
    Nov 10, 2017, 12.36 pm
    Witman59, while I didn't have a complete drive shaft failure I did have a non replaceable seal leaking after warranty experation.  Triumph did replace it for free, but only because I had the bike bike serviced regularly by the dealer at the proper intervals.  Apparently Triumph is willing to stand behind their product if you are willing to follow their program.  I was and am grateful, it saved me about $1600.00 US dollars.  I am now doing my own maintenance so I guess from now going forward I will be on my own.

    However it does sound to me that there must have been a complete lack of lubrication which should fall on the person who last serviceed the bike.  Only my opinion.

  • Offline Trophy Bike

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    Offline Trophy Bike

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    Re: Broken Trophy!
    Reply #6 on: Nov 10, 2017, 01.38 pm
    Nov 10, 2017, 01.38 pm
    I had the exact same experience as Nervouswreck.  In my case, Triumph's primary concern seemed to be if I had the bike serviced at the dealer at the prescribed intervals - even though that seal leak would not have been found or even looked at during the service!

    I can understand you not wanting to keep the bike Witman as there have been a few issues with mine that have made me wonder at times.  Then I think back and remember that just about every bike I have owned made me wonder at one point or another. 

    Perhaps once it is repaired and you ride it again you will feel differently.  It is highly unlikely that the part that failed will do so again and if the rest of the bike is solid .....of course being pissed at Triumph for not helping out wont be as easy to forget!

  • Offline GaryWWhite   us

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    Offline GaryWWhite

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    Re: Broken Trophy!
    Reply #7 on: Nov 11, 2017, 02.11 am
    Nov 11, 2017, 02.11 am
    Since you are paying for the repairs and this problem reoccurring is practically nil.  I would just ride the bike and get your money out of the repairs. Just sayin'   :085: