"We have not tested the Triumph audio system with the scala rider headsets, so I cannot say if it will work properly or how it will respond."
Yeah that is the answer I've gotten each time I've turned to Scala for help. Looks like Scala is ignoring Triumph. In fact I think the only bike Scala has successfully paired is the BMW because every time I've contacted Scala, whether by phone or by email, the only bike they ever cite is BMW. Yada, yada, yada, we know it works with BMW, we've never tested a Triumph, yada, yada, yada. One would think that Scala would go out and test a Triumph. I mean Triumph sells more than 50,000 units a year (OK not all Trophies) and is one of the fastest growing marques.