Author [NL] [FR] [ES] [DE] [SE] [IT] Topic: Warranty's  (Read 3197 times)

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  • Offline GaryWWhite   us

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    Offline GaryWWhite

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    Warranty's
    on: Nov 17, 2017, 11.25 pm
    Nov 17, 2017, 11.25 pm
    I see so many terrible comments on the Forum about problems with the Trophy after it breaks and Triumph not stepping up to assist after the 2 year warranty was up.  It seems like our UK friends are having the most trouble with this.  I was curious if our UK brethren don't have access to warranties they can purchase after the factory warranty has expired.  My extended warranty I acquired is for 5 years after the factory warranty and is offered by about every dealer in the States.  Triumph, in most of the posts I have read, generally deny help except in the most egregious circumstances where they know their product should not have failed and in many cases just left the customer hanging.  Just Sayin'

  • Offline Rick505   us

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    Offline Rick505

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    Re: Warranty's
    Reply #1 on: Nov 17, 2017, 11.45 pm
    Nov 17, 2017, 11.45 pm
    I, of course, haven't seen your document but suspect it's really a sort of insurance policy.  Is it actually issued by Triumph?  :261: I'm too lazy to go to their US website and research if it's shown there.  In my limited experience, one purchased a long time ago for a Lincoln Mercury auto, it's rarely issued by the factory but a third party company.  I've discussed one with a Suzuki dealer and he mentioned it was a third party policy.  He did state it was fairly lenient about coverage however.

  • Offline GaryWWhite   us

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    Offline GaryWWhite

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    Re: Warranty's
    Reply #2 on: Nov 18, 2017, 12.30 am
    Nov 18, 2017, 12.30 am
    It is a third party provider.  This type of provider for warranty extensions is quite common in the automotive and motorcycle world.  I buy all my cars used and obtain extended warranties and have had great success with the Companies honoring the repairs needed.  I assume that this Company providing the motorcycle coverage will do the same.  As previously stated most all Triumph dealers offer this Company's warranty as an aftermarket product. 

  • Offline SprintST1050

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    Offline SprintST1050

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    Re: Warranty's
    Reply #3 on: Nov 19, 2017, 04.26 pm
    Nov 19, 2017, 04.26 pm
    Overall opinion is that aftermarket warranties aren't worth the extra costs.  Personal experience over the decades would indicate this to be true.  The very few issues I've had out of warranty were easily covered out of pocket.  Of course there are those who swear by them and so forth.  Statistics state these 'plans' are rarely necessary, if ever.  I'll keep my money.  My experiences with Hinckley Triumphs has been superb - not expecting that to change anytime soon.

    I dropped a comprehensive home warranty several years ago that 'covered'(?) 'internal systems' shortly after the accumulator failed prematurely in the outdoor compressor unit of my air to air heat pump.  Was told the plan didn't cover 'rust through of components' after paying the warranty authorized service provider $75 to come out and tell me this.  Rather than pay $600 to replace the 11yo accumulator I went ahead and replaced the entire outdoor unit for $1500 - no regrets.

  • Offline Lamin

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    Offline Lamin

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    Re: Warranty's
    Reply #4 on: Nov 19, 2017, 05.44 pm
    Nov 19, 2017, 05.44 pm
    This is what I recieved with my new Trophy.
    COMPLIMENTARY YOULES MOTORCYCLES LIFETIME WARRANTY
    - WITH EVERY NEW and USED MOTORCYCLE PURCHASED AT YOULES SHOWROOMS
    Peace of mind comes ‘included in the price’ with our new and used bikes. All of our machines come with an initial warranty period, followed by our exclusive Youles Motorcycles Lifetime Warranty, free of charge.
    * New Bikes; manufacturers standard warranty, followed by the Youles Motorcycles Lifetime Warranty, free of charge
    * Used bikes; our superb 4 month warranty, followed by the Youles Motorcycles Lifetime Warranty, free of charge
    Our lifetime warranty covers all major parts, e.g. the main bearing, big end, gear box, cam shaft, valves, piston wear etc.
    YOULES MOTORCYCLES LIFETIME WARRANTY TERMS AND CONDITIONS
    Bike must be serviced annually at any Youles Motorcycles Service Centre
    To qualify for the complimentary lifetime warranty the bike must be purchased at a Youles Motorcycles showroom and fully serviced at a Youles Motorcycle Service Centre, in accordance with the manufacturers service schedule.
    Our 4 month warranty guarantees your machine from the date of purchase, as per standard warranty (terms and conditions available on website)
    The Youles Motorcycles Lifetime warranty further guarantees to cover the cost of labour and parts for repair of the followiwng:
    1. Crankshaft – big end bearing
    2. Crankshaft – main bearing
    3. Cam shafts breakage, including wear in cylinder head
    4. Cylinder head gasket
    5. Cylinder head internal brushes
    6. Cylinder / piston wear
    7. Valve guide breakage
    8. Balance shaft
    9. Excessive oil consumption in excess of manufacturers tolerance
    10. Falure of bevel drive unit
    11. Gear box failure, within the crank cases
    12. Injector failure

  • Offline SprintST1050

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    Offline SprintST1050

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    Re: Warranty's
    Reply #5 on: Nov 19, 2017, 06.49 pm
    Nov 19, 2017, 06.49 pm
    *Originally Posted by Lamin [+]
    This is what I recieved with my new Trophy.
    COMPLIMENTARY YOULES MOTORCYCLES LIFETIME WARRANTY


    Interesting.  I'm guessing the bikes are marked up appreciably to cover the cost of the 'warranty plan'.  This will appeal to many people.  Currently listening to a non-biker next door who did some work on a friend's Harley attempt to start it, to no avail.   :110:
    Last Edit: Nov 19, 2017, 06.52 pm by SprintST1050

  • Offline Coconut   gb

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    Offline Coconut

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    Re: Warranty's
    Reply #6 on: Nov 19, 2017, 07.50 pm
    Nov 19, 2017, 07.50 pm
    Re Youles warranty ......

    So none of the electrical items, Audio System,
    ECU's, Suspension, ABS Brake system, etc etc are covered.

    Basically an Engine, Gearbox and Final drive warranty.


     
    Last Edit: Mar 26, 2020, 12.52 pm by Coconut

  • Offline Trophy Bike

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    Offline Trophy Bike

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    Re: Warranty's
    Reply #7 on: Nov 20, 2017, 01.36 pm
    Nov 20, 2017, 01.36 pm
    I have never had an extended warranty on a bike but on this one I would have considered it.  However, I tend to be wary of aftermarket warranty companies as many come and go.  With a car, it depends on how long I will be keeping it outside of the original warranty and then I buy an extended factory.  Interesting, is that you can negotiate the price of those and buy from an out of state dealer for example who is hungry to sell warranties for a reasonable price.  I just did it on a car I will be keeping for at least 7-10 years but with low mileage.  Warranty was very reasonable to extend to 7 years.
    All that being said, I am about even on costs of an extended warranty v. actual repair costs as of now.