Alarm recall and battery

[UK Brit 5]

Hello everyone
I recently took my Trophy in to get the alarm replaced on a recall, since the battery keeps going dead, (flat) the bike is 4 years only with 10,000 miles. Dealer tells me the battery is only meant to last 3-4 years, really !! However, my concern is the coincidence of the alarm replacement and now the battery won't stay charged.
Comments ..................

[UK Brit 5]

Sorry, I meant to say, since then (the alarm replacement)  the battery keeps going dead (flat)

[Wilko]

I thought a battery, be it what ever vehicle it is, normally has a life expectancy of around 4 - 5 years, my TTSE has recently been replaced as the display was, and still is showing low battery / audio off...but the bike is now 5 years old.

[UK Brit 5]

Thanks Wilko
The coincidence of having the alarm replaced on a recall and then the battery starts going dead is a concern, I hate to replace the battery and then have the new battery go dead because the alarm is fitted incorrectly and there is a constant power drain.
I keep the bike on a trickle charger, but when it is not on the battery is dead within two days. Right next to my Trophy is a 75 Trident with a 10 year old battery and no problems, next to that is 59 MGA with a 15 year old battery and no problems, both on a trickle charger. I will take the battery off and take it in for a load test somewhere and of course it may that it is the battery and there is no power drain and the alarm is fitted correctly, but this dealer does not give me confidence, for example this is the first alarm they have fitted to a Trophy.

What do you think ..................

[Etitanic]

I am assuming that you have a US model. If so and you have not already done so read this post. It may offer some suggestions

https://www.triumph-trophy.com/index.php/topic,1602.msg20092.html#msg20092

[UK Brit 5]

This is super helpful Ed, thank you very much>
Yes is is a US model purchased it eh mid west (Milwaukee area) and ridden to California.
Trouble free until I took it in for the alarm recall.

Andy

[Coconut]

Hi UK Brit 5,

I can almost guarantee that the problem you have is not related to the Alarm at all, or the Battery,
( though the Battery may have been damaged by being constantly drained "too far" and recharged ),
and that the issue is with your Audio Software Version.

The US and Canadian export models are equipped with XM Satellite radio and a "bug"
in the first software version for the audio unit ( Version 1.04A ) intermittently caused
the Audio Unit to not shut down fully when the Ignition was switched off, causing the Battery to drain.

A software update was released that fixed this problem ( Version 1.04E ).

It's easy to check what version you have - it can be displayed on the Instrument Panel :

The Radio MUST be OFF when the Ignition is switched ON ....

Turn the Ignition ON ( but don't start the engine ) and check for "RADIO OFF" in the Display.
If the Radio is ON, then turn it OFF ( Volume all the way down to Minimum, Mute and Off ).
Switch the Ignition OFF, then back ON again and confirm that "RADIO OFF" is now displayed.
Press and hold the "P" button until the "DIAGNOSTICS" menu is displayed.
Scroll to the S/W VERSION item, and press Select.

The Latest Version for US market is 1.04E -  you have anything earlier ( such as 1.04A )
then get your Dealer to update it to the latest version.

Also see this Topic as many US Dealers seem oblivious to the existence of this Update,
where to find it on their "TOL" system, or how to apply it ! :

Where Triumph dealers can find audio software updates (U.S.)

As a temporary solution to prevent further Battery drain, until you can get the Software updated,
pull the Fuse for the Audio System ( Should be Fuse No.3 { 10A } in the Forward Fuse Box )

Cheers 

[UK Brit 5]

This is very helpful thank you, I’ll do the diagnostics this weekend to verify the software version and check for an amperage drain when off. I do wonder why this problem did not show up until now, including a 2200 mile tour in 2016.