Also Coconut, if you're out there. I cannot play anything through the Satellite radio.
Of course I am ! - But I don't know much about the XM Satellite Radio
as it's only for the US & Canadian market.

As you are aware, there
has been a Software update,
but I doubt this will have anything to do with your problem.
You can easily check what software version you have :
The Radio must be OFF when the Ignition is turned ON.
Turn the Ignition ON ( but don't start the engine ).
If the Radio is ON - switch it OFF.
( Press "Volume -" all the way down to Minimum, Mute and Off ),
then turn the Ignition OFF, wait for everything to shut down,
then turn it ON again - without starting the engine.
Once the Ignition has been switched ON with the Radio OFF :
Press and hold the "P" button until the "DIAGNOSTICS" menu is displayed.
If necessary - Scroll to the S/W VERSION item, and press Select.
If "Version 1.04A" is displayed this is the OLD "buggy" Version - you NEED "Version 1.04E",
which is available from your Triumph Dealer.
( Ignore the Line that says "BB SW 0.17A" or similar ).
For the XM Radio problem I would first of all double / triple check that you have provided
the correct Sirius XM Radio ID. Select "XM" as the Audio source,
and then select Channel "0" ( Zero ) - the Sirius XM Radio ID should be displayed
on the Instrument Panel.
Note that the characters "I", "O", "S" and "F"
are NOT used in the ID, and can easily be confused with NUMBERS e.g. "1", "0", "5" etc.
so make sure you have used the NUMBER and not the CHARACTER ( Letter ) !
After calling the Subscription number and providing the ( Correct ! ) Sirius XM Radio ID,
the Trophy XM Antenna needs to be outside with a clear view of the Southern sky,
to receive the activation signal. Tune to Channel ONE and follow the activation instructions.
The process should take around 15 minutes but CAN take up to an hour, so it's probably
best to do this with the engine running, to reduce the risk of flattening the Main Battery.
If the correct Sirius XM Radio ID has been used, and the above process has been followed,
but activation doesn't happen, then I would suspect the Antenna, or the the cabling
from the Antenna to the Audio Unit under the Stowage box, under the Riders seat.
There could also be a fault within the Audio Unit itself.
To check the cabling from the connector to the Audio Unit, have a look to see if the plugs
and sockets are the same type. If so you could disconnect the Antenna from that connector
behind the left mirror pod, remove it from it's mounting position and temporarily connect it
directly to the Audio Unit. Unfortunately that will probably require dismantling of the Instrument
Panel surround to remove the antenna. As an alternative, can you obtain a good antenna
that can be plugged directly into the Audio Unit temporarily ?
If you can prove the Antenna and cabling are good, indicating that the Audio Unit is faulty,
then there IS a repair service available.
EDITED to add : YOU won't need this if your 2017 Trophy is still under warranty !
The Audio Unit is manufactured in the U.S. by
RadioSound inc. Louisville, KY.John Mayhugh is a very helpful contact there

email :
customerservice@radiosound.comThere is a LOT of dismantling to carry out to remove the Audio Unit !
See this Topic :
Audio Unit Removal.There's a Topic here about a Member that used the Repair Service - Cost was US $150 + shipping :
Radio won't tune anything except XM ......Keep us posted as to how you get on

Cheers

