Ignition Switch Wiring WORLDWIDE Safety Recall SRAN574

[Coconut]

Edited 15/04/20 - NOTE : This Topic has now been Unlocked" for comments 


Edited 28/03/20 to update ( add to ) List with latest reports.
Edited 14/03/20 to update ( add to ) List.
Edited 02/02/20 to update ( add to ) List.
Edited 29/12/19 to update ( add to ) List.
Edited 29/09/19 to update List.
Edited 09/10/19 to update List and re-order, with most recent failure at the top of the list.

Members may already know about the problem of Ignition Switch Wiring failures,
discussed extensively in these Topics :

Ignition Switch Wiring Failures,

Complete electrical shutdown,

No Horn, Front & Rear Position Lights or Brake Light,

Ignition switch diy repair,

.... and probably several others.

I have noted that Members increasingly reporting such Faults are receiving a response from Triumph
that it is NOT a "known issue" and are not receiving any help with rectifying the fault.
( Most Owners are now out of their initial 2 year Warranty period ).

More importantly than the financial cost and inconvenience of repairs, it is my personal opinion
that this is a SERIOUS Safety issue where a rider could experience a total loss of power while riding,
with no warning, that could easily have disastrous / fatal consequences.

It is for that reason that I have published the below list for reference,
collated from many of the Posts within this Forum, clearly demonstrating
that this is NOT an isolated problem.

I am not normally the rebellious type, but as can be seen from the List,
this problem can affect ANY Trophy from 2012 onwards, and I intend to write
to both Triumph and the UK Driver and Vehicle Standards Agency ( DVSA )
urging Triumph to reconsider this matter, and devise a solution that can be applied
as a Safety Recall, BEFORE the above potential consequences are realised.

In order to do this I need YOUR help.

Please check the below List to make sure you are on it, if your Trophy has had this problem.
If not please let me know .......

I then need you to send me some additional details, by Private Message,
which I will not disclose on the Forum,other than updating the below list with the anonymised details.

Please send me the following details :

• Name
• Address
• Trophy Registration / VIN Number
• Year of manufacture
• Approximate Mileage when fault occurred
• Approximate date of failure
• was this reported to Triumph ?
• Was this reported to DVSA ( or the equivalent Department of Motoring outsdie the UK ) ?

I will assume that by providing the above information you consent to it being included
in my correspondence to Triumph Motorcycles Ltd. and DVSA.

List of known failures ( Most recent first ) :

No.	Member	Trophy Year	Mileage	Failure Date
49	fourlymes ( Second Failure )	2015	16,000	??/03/20
48	Ray_B	2015	22,000	02/02/20
47	wazabby	2013	16,100	08/10/19
46	Sleuth	2017	16,700	05/10/19
45	thetopdog	2013	20,622	29/08/19
44	Jack0-09	2015	11,000	12/08/19
43	simbad	2016	23,000	13/07/19
42	rpeters549	2015	21,500	29/06/19
41	Non Member "M.J-L. L"	2013	64,921 Km	10/06/19
40	fourlymes	2015	7,000	??/06/19
39	pipco105	2013	52,000 Km	??/06/19
38	Dinsdale	2013	31,000	??/06/19
37	Non Forum Member "T.P."	2013	44,212 Km	02/03/19
36	Rincy	2015	20,000	??/07/18
35	Coconut	2017	3,337	27/05/18
34	Macky72	2013	-	22/05/18
33	Stoney	2017	21,500	05/05/19
32	madshep	2013	28,000	??/05/18
31	greenduck1966	2014	-	02/03/18
30	Sunburst	2013	37,000	22/01/18
29	paddington	2014	36,000	??/??/18
28	stuartsctt51	2013	45,000 Km	27/10/17
27	Mikeinnj	2015	8,937	18/10/17
26	gdawg	2013	-	15/10/17
25	Roles	2013	44,614	13/09/17
24	Grumpydykes	2013	18,000	21/06/17
23	Stumpyone	2013	16,000	19/04/17
22	billyboy56	2013	28,000 Km	28/01/17
21	dolfanbolt	2013	14,000	17/10/16
20	Dutchie	2015	30,000 Km	14/11/16
19	karl andrews	2013	17,208	17/09/16
18	1675	2013	46,000	08/09/16
17	Tiny Tim	2013	-	08/09/16
16	gedmonds	-	-	07/08/16
15	Brit Al	2014	9,300	??/10/16
14	Non Forum Member "J-P.D."	2013	32,00 Km	??/08/16
13	JCB64	2013	17,000	17/07/16
12	atuti	2012	32,000 Km	02/05/16
11	Dave_NWTrophy	2014	20,215	09/02/16
10	dott	2013	-	09/10/15
9	dwillcox	2012	20,000	??/??/15
8	nert	2013	23,000	??/08/15
7	Grubloon	2012	13,500	27/08/15
6	digital	2012	7,000 Km	19/08/15
5	rocketroy	2013	-	01/06/15
4	william	2013	-	??/05/14
3	Trophyman12	2013	-	25/04/14
2	william	2013	9,500	??/03/14
1	motorad	2013	-	??/??/13

Thank You.

[Coconut]

Of the 35 Members in the below List, I am still waiting hear from 11 of them,
and although I appreciate some Members may have moved on, I think the PM's
would still be sent to them, and would ask that if you have NOT received my message(s),
that you check your Junk Mail folders !

Also, if you know of amnyone else that has had this failure -
whether they are a Forum Member or not, please ask them to get in touch.

There are a couple of Members that have confirmed they have had this failure,
but have not yet provided all of their details ( as listed below ) - Of particular importance
is their VIN Number for verification of the range of bikes produced that have been affected.

Time is of the essence here, and the sooner I can send my report off to Triumph and UK DVSA,
the sooner something might be done about this.

Thanks 

[Coconut]

The Report is now completed and is being sent out by Post tomorrow. 

If any Member would like a copy ( ONLY those who provided their details and information
for inclusion on the report ) - please PM me with your personal email address.

I will update the Forum with any response received.

[Coconut]

Update 22/09/19 :

Triumph received my report on 17/09/19.

DVSA have also received my report, and after asking for a little more information have
completed their Review stage and have contacted Triumph requiring a response from them.

Some Good News is that Triumph do now seem to have acknowledged this as an issue,
even before receiving the report etc, as a modification has been made to the Wiring
where it exits the Ignition Switch, by enclosing it in a tougher plastic "shroud".

Unfortunately this doesn't seem to have cured the problem as a Trophy I looked at today,
which had the Modified switch fitted at a Triumph Dealership just 5 days ago,
already shows signs of the new shroud being pulled out of the base of the Ignition switch,
with the individual wires visible, and I fear it will only get worse the more the bike is used,
until the wires get sliced apart again due to their close proximity to the Brake hose !

But it's a start, and until Triumph respond it would not be fair to comment further.

When they do respond I will provide another update and will consider
unlocking this Topic for further discussion.

[Coconut]

UPDATE 25/10/19.

Triumph have responded to DVSA with their initial findings.

Triumph have already implemented a modified Ignition Switch
with a tougher protective shroud around the wires.
Unfortunately this does not seem to have resolved the problem
as one such modification is already showing signs of failure after just 3 weeks of use
where the shroud is being pulled out of the housing exposing the wires inside,
that will then be vulnerable to the same shearing / scissoring action.

Triumph and DVSA are now aware of this latest development / failure.

Triumph have stated,
"Triumph's intention is to investigate this issue fully.
We will then implement any actions as required." -  which is excellent news !

WHAT NOW ?

DVSA have received surprisingly few reports about this failure,
and have asked that if any further failures occur in the UK,
their Owners inform them by completing a simple On-Line form.

The Form can be found here :  DVSA Vehicle Safety Defect Report.

Information required, if available will include :

• the vehicle registration (number plate)
• the make and model of the vehicle
• the year the vehicle was made
• the current mileage
• the engine type (for example, petrol)
• the gearbox type (manual or automatic)
• any photos showing the defect (if you have them)

Thank You all for your continued help in this campaign !

[Coconut]

Nothing to report as yet - the "List" keeps growing,
and I will be chasing this up in the New Year with the UK DVSA
to see what Triumph's response has been so far.

The modified wiring that they had fitted to one Trophy, which subsequently began to fail again,
has since been replaced and the modified part should by now have been examined
by Triumph, and hopefully another solution will be forthcoming.

Meanwhile, if there are any further failures, or previous failures
that have not yet been reported to DVSA, please do so using the information below.

Thank You,

[Coconut]

Update :

Having still heard nothing back from Triumph or the Vehicle Safety Branch ( VSB )
I chased this up recently and had a reply today indicating that there has beeen a delay
in progressing this, due to the Member of staff at VSB being away from work.

The case has now been reallocated to another Member of staff who I am in contact with,
and I am hopeful that I will be able to provide more information soon.

[Coconut]

Update :

A response from Triumph has been received by the UK Vehicle Safety Branch of the DVSA
who have requested further clarification and information, which is awaited.

Meanwhile the list of Trophies affected continues to grow.