Author [NL] [FR] [ES] [DE] [SE] [IT] Obsolescence  (Read 4443 times)

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  • Offline Novocastrian   gb

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    Offline Novocastrian

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    Obsolescence
    on: Jan 16, 2020, 06.27 pm
    Jan 16, 2020, 06.27 pm
    Somewhat concerning is this reply from Triumph in respect of spare parts for the Trophy.
    Basically, once stock is exhausted, we are going to be stuffed.  Thankfully, I was able to pick up a pair of spare new pannier lids in Phantom Black at a preferential price, but trying to get a top box lid at a reasonable price is proving difficult.  However, it is the obsolescence  element of Triumph's e-mail that is disturbing.  Quote "On checking, Part A9508156-PR this was part of our Accessories Clearance programme which commenced 10.10.19 and has been advertised/listed on our Triumph website and throughout our network of Triumph Dealers. This Accessory Sale ended on December 19th 2019 and was removed from our Website.

    Part A9508156-PR is available, we only a few remaining and part will then go obsolete" End Quote
    Ken Hastie
    TTSE, a handful of BSAs, a Vespa 300 and an MGB

  • Offline Adô   gb

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    Re: Obsolescence
    Reply #1 on: Jan 16, 2020, 07.05 pm
    Jan 16, 2020, 07.05 pm
    I think there's a difference between spares and accessories.

    Can't remember the exact number of years but my understanding is that spare parts on discontinued models should be covered for something like 10 years (?). Accessories are quite different and are in a much shorter time frame.

  • Offline trophied   us

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    Re: Obsolescence
    Reply #2 on: Jan 16, 2020, 07.15 pm
    Jan 16, 2020, 07.15 pm
    I think that may be correct.  Where I last worked we had to keep parts for obsolete equipment for 10 years.  Equipment was fro purely commercial use, but I think the rules apply to all manufacturers.
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  • Offline baz1   gb

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    Re: Obsolescence
    Reply #3 on: Jan 16, 2020, 07.28 pm
    Jan 16, 2020, 07.28 pm
    I bought a spare top box lid in the recent sale and have a new RH pannier also. Might shell out for the LH cover for the full set, they are cheap enough.

  • Offline digital   es

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    Re: Obsolescence
    Reply #4 on: Jan 16, 2020, 07.50 pm
    Jan 16, 2020, 07.50 pm
    A week ago I received luggage bags and other fairings and I had no problem.

    Just in case, I have a lot of spare material since I was buying second-hand (very good condition) at a very good price.
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  • Offline Novocastrian   gb

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    Offline Novocastrian

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    Re: Obsolescence
    Reply #5 on: Jan 16, 2020, 10.37 pm
    Jan 16, 2020, 10.37 pm
    *Originally Posted by Adô [+]
    I think there's a difference between spares and accessories.

    Can't remember the exact number of years but my understanding is that spare parts on discontinued models should be covered for something like 10 years (?). Accessories are quite different and are in a much shorter time frame.

    I guess spares would relate to the pannier lids (supplied with the bike) and top box lid would be accessories (optional extra)
    Ken Hastie
    TTSE, a handful of BSAs, a Vespa 300 and an MGB

  • Offline Canes1   us

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    Re: Obsolescence
    Reply #6 on: Jan 16, 2020, 11.29 pm
    Jan 16, 2020, 11.29 pm
    Just one of the reasons why I've been buying whatever OEM accessories I needed (GPS mount/wire kit,heated seats/grips, tank bag, etc) plus a few OEM parts (pivot bolts, PB pannier covers).
    Hopefully have everything...still working on aftermarket accessories.

    Believe the sales person who sold me the bike also stated that manufacturers are required to stock parts (not sure about accessories) for a certain amount of years after the vehicles last date of manufacture. Not sure if it was 10, but know I felt comfortable enough to purchase the bike! :028:

  • Offline Easyrider4

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    Re: Obsolescence
    Reply #7 on: Jan 21, 2020, 12.21 am
    Jan 21, 2020, 12.21 am
    I went through the same scenario with my 2013 Victory Vision.  Polaris pulled the plug on Victory in 2017.  Ironic that I just bought a 2017 Trophy.  But in both cases they are excellent bikes and great values in touring machines.  Both manufacturers should be making replacement parts for ten years but Triumph still produces models with common parts and they will want to keep customers.  Polaris dumped the entire brand and lost a large customer base in doing so.  Iíd rather buy a used Triumph than a new or used Indian. :150:



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